Zuellig Pharma Bangladesh Limited (ZPBL) provides targeted solutions including marketing, sales, distribution of pharmaceuticals, medical devices and clinical trial materials, patient-centered programs, retail pharmacy services and other value-added services to leading Pharmaceutical Manufacturers like; GSK & Novartis etc. in Bangladesh. Through this broad range of innovative tailored services, the company’s objective is to help healthcare companies capture and realize the full market potential of the dynamic healthcare markets. To support our continuous growth, we are looking for result oriented individual in our existing team for the following position:

Position: Senior Software Engineer

Job Location:  Corporate Office - Dhaka

Position Summary: The incumbent will be responsible for Ordering, Sales and Web Application servers operations.

Major Duties and Responsibilities:

  • Interact with principle’s to provide and process information in response to inquiries, concerns, and requests about products and services
  • Gather end-users (Sales Force) information and determine issues by evaluating and analyzing the symptoms
  • Research required information using available resources
  • Follow standard processes and procedures
  • Identify and escalate priority issues per end-users(Sales Force) specifications and Manager’s request
  • Redirect problems to appropriate resource when applicable
  • Accurately process and record call transactions using a computer and our Salesforce support software
  • Offer alternative solutions where appropriate with the objective of retaining principle’s and principle’s’ business
  • Follow up and make scheduled call backs to customers where necessary
  • Stay current with system information, changes and updates
  • Maintain positive, professional relationships with internal and external principle’s
  • Test new configuration and document results(Server)
  • Create Different reports for various aspects for both Principle’s and Company
  • Guide end users through testing(Web link, Installation of Software)
  • Install, configure, test, maintain, monitor, and troubleshoot for WEB,FAST and SYNC Server related hardware and software
  • Preparing Training Module and User Guide Modules for Sales Force
  • Check, Update and Monitoring Database (SQL Server 2012) accordingly
  • Testing different new lunch Software to ensure accuracy and give assessment

Education & Experience Requirements:

  • CSE from any reputed University
  • Minimum 3 years’ working experience in PHP, Java, JQuery & MySQL

Additional Job Requirements:

  • Keen knowledge on Basic Programming Languages
  • Web Designing
  • Microsoft office tools
  • Keen Knowledge on new Gadgets (Especially on smartphone)
  • Internal customer service orientation
  • Quick and contingent decision maker & quick learner
  • Persistent, hardworking, flexible and a friendly person
  • Efficient time manager

Salary & Benifits:

  • As per the company policy

Interested candidates meeting above requirements should send their resume to hr_zpbl@zp-bd.com

(Resume should be in MS Word format only with recent passport size photograph)

Please clearly mention the name of the position you are applying for on the subject line. Only short listed candidates will be invited for written test/interview.

Application Deadline : 21 October 2017