Function Title	:	Programme Officer
Contract type	:	Service Contract (SC)
No. of position	:	1 (one)
Level	:	SB-4
Duty Station	:	Cox’s Bazar
Duration	:	One year (with possibility of extension)

Under the direct supervision of the Head of Sub Office, Cox’s Bazar, the incumbent will be responsible for the following duties:

• In coordination with the Head of Sub-Office (HOSO), responsible for overall programme management which includes implementation and monitoring of programmes and activities under the Protracted Relief and Recovery Operation (assistance to refugees from Myanmar) and Country Programme (school feeding, nutrition, safety nets) in Cox’s Bazar District.
  
• Assist the HOSO to ensure the implementation of WFP policies and strategies for the Cox’s Bazar Sub Office consistent with the broader policies and strategies established by the Country Director and national authorities.
  
• Assist the HOSO and Programme Units in identifying fields of development where food assistance can be usefully employed and give assistance in planning, formulating, and targeting recipients for new requests for WFP assistance;
  
• Contribute to preparation of all project documents and implementation guidelines, including the PRRO project document and operational guidelines for the e-voucher based transfer modality.
  
• Oversee the planning and transition from in-kind food assistance to electronic food vouchers in the refugee camps for around 31,000 beneficiaries, in close coordination with UNHCR, Government and other partners.
  
• Assist the HOSO to develop and monitor annual SO work plans and oversee the development and implementation of program work plans and monitoring.
  
• Assess the need for food assistance in all programs, ensure plans for its timely arrival in coordination with relevant WFP units and partners , and monitor the implementation of these plans;
  
• Assess need for and ensure on-the-job training, specialised training or cross visits for NGO and GoB staff where applicable.
  
• Supervise programme staff to ensure systematic field monitoring and monitoring targets and implementation objectives are met. Analyze monthly report; ensure that all issues are systematically tracked and followed-up. Prepare monthly Sub Office report and present an overview of programme performance in the monthly report.
• Provide technical assistance and guidance to programme staff and develop and implement plans for staff capacity-building.
  
• Liaise with project implementing authorities and undertake visits to view project outputs and beneficiaries, inspect storage places and points where WFP commodities are received, in order to ensure that progress is made in the achievement of project objectives;
  
• Support the integration of gender and protection policies into all aspects of WFP’s programmes, including technical assistance and guidance to WFP, NGO and Government counterparts.
  
• Assist HOSO to manage WFP’s relationship with cooperating partners, maintaining regular contacts and providing technical and other forms of assistance
  
• Provide technical assistance to implementing partners on the maintenance of all records, accounts and books as stipulated in their respective agreements and ensure that reports required for WFP are accurate and provided as scheduled
  
• Ensure cooperating partners are maintaining correct procedures for handling, transport, storage, distribution, accounting and reporting of the commodities supplied by WFP and arrange technical guidance as necessary
  
• Ensure timely and accurate maintenance of databases of indicators relating to WFP projects; Support implementation of baseline and outcome surveys.
  
• Prepare periodic reports and participate in assessments and evaluations of project activities, outputs and outcomes in accordance with WFP’s strategic objectives
  
• Oversee preparation and dissemination of timely analytical and critical reports including proposals for improvements in operation and the scope of programmes;
  
• Assist reporting exercises such as SPR, Annual Report and others, as required and ensure that all reports are provided by Cox SO on a timely basis. Transmit clear, comprehensive information and well prepared periodic and ad hoc reports on the progress of operational projects to the Country Office and make recommendations and/or proposals for improvements in operations.
  
• Assist HoSO to develop and sustain relationships with key stakeholders in the fields of nutrition, food security, emergency preparedness and refugee assistance, including UNHCR, UNICEF, NGOs and relevant government officials such as the office of the Refugee Relief and Repatriation Commissioner.
  
• Liaise with and help facilitate visits and briefings of donors, government delegations and other missions.
  
• Assist HOSO in establishing a district coordination mechanism related to the food security cluster.
  
• Assist HOSO to identify and engage in opportunities for new partnerships and inter-agency coordination, especially in the field of food security, nutrition, emergency preparedness and refugee assistance.
  
• Implement corporate emergency preparedness and response actions under the guidance of the Dhaka Country Office (CO). Contribute to preparedness actions, such as early warning, risk analysis and contingency planning and make the necessary recommendations. Periodically monitor the management of risks and report on any actions taken;
• Assist in overall management of the sub-office including areas such as policy, procedures, security and financial administration.
  
• Perform as Officer-in-Charge during HOSO’s absence and be responsible during these periods for overall management of the Sub-Office, including program, logistics, administrative, financial, security and human resource matters.
  
• Perform other related duties as required by the HOSO.

Results Expected:
Well prepared, analytical work; well managed projects, programmes and/or operations. Timely delivery of food assistance to beneficiaries. Effective coordination with Government and all stakeholders.

Critical  Success  Factors:
Good analytical skills; resourcefulness, initiative, maturity of judgement, tact, negotiating skills; ability to communicate clearly both orally and in writing; ability to work in a team, and establish effective working relations with persons of different national and cultural backgrounds. Ability to cope with situations which may threaten health or safety; flexibility in accepting work assignments outside normal desk description. Ability to deal patiently and tactfully with people of different national and cultural backgrounds.

Competencies:

Action Management: Effectively manages own work related to multiple tasks or activities. Recognizes opportunities or threats and act on them with the agreement of supervisor. Responds quickly to emergencies with a solution or a decision. Evaluates own strengths and developmental needs and modifies behaviour based on feedback or self analysis.

Communication: Presents information clearly and concisely, verbally and in writing. Listens to and shows understanding of ideas and views of others. Adapts level of language and/or complexity of content to audience. Shares information and knowledge with colleagues, staff and supervisors. Communicates respectfully with all individuals regardless of gender, national and cultural background

Ethics & Values: Takes responsibility for own performance. Recognizes the potential for ethical dilemmas and seeks advice to resolve them. Respects and works productively with all individual regardless of gender, national and cultural background. Acts consistently with established procedures and policies.

Teamwork: Works productively with broad range of team members (e.g., all job profiles, levels), actively participates in and supports team decisions, openly shares knowledge, expertise or experience with team members. Takes constructive actions to
resolve team conflict. Gives constructive feedback to team members.

Client Orientation: Actively seeks information and opinions of client to understand their requests and to identify their needs and expectations. Meets deadlines for delivery of products or services to clients. Keeps clients informed of progress or setbacks. Explains the rationale for decisions/ outcomes to the client. Solicits ongoing feedback from clients.

Cognitive Capacity: Systematically extracts pertinent information from relevant sources. Conducts in depth analysis on issues and problems. Identifies multiple causes of a problem and relationships among the causes.

Interpersonal Relations: Respects differing needs and viewpoints. Resolves personal and professional disagreements constructively. Builds effective working relationships within the unit/division/office. Demonstrates sensitivity, tact, and empathy for others.

Minimum qualifications:

Education: University degree and/or equivalent with emphasis in one or more of the following disciplines; social sciences, nutrition, development studies, international relations or a field related to international development assistance.

Experience: At least five years of progressively responsible job related experience in the field of monitoring, development Programme operations, emergency operations, refugee operations, cash and voucher programming or other related field.

Language: Fluency in written and oral English and Bangla essential. Preference will be given to candidates who also possess sound knowledge of Chittagonian dialect and/or Rohingya language.

Knowledge: Excellent in utilizing computers; MS Office such as Word, Excel, PowerPoint, E-mail, and Internet.

Submission of application: Only candidates meeting the above requirements are requested to send their application completing “Summary of Candidate’s Profile” as per attached format, detailed CV (with photograph, contact telephone number and name &
addresses of three references) and the application through email to: Bangladesh_Vacancy_Announcement@wfp.org mentioning the position applied in the subject line by 06 May 2014. Incomplete applications will be disregarded. Only shortlisted candidates will be contacted. Any persuasion or attempt to persuasion will disqualify the candidature.

Click here to download the Summary of Candidate's Profile Form.