Here at UL, you have a unique opportunity to be part of a global team working towards a common goal – to make the world a safer, more secure and sustainable place to live, work and play. Every day, thousands of UL colleagues wake up to fulfill this purpose. Our team of smart, skilled and collaborative professionals are dedicated to their crafts and our mission at large.

The work that goes on inside UL is fueling the future in so many ways. From data and insights all the way to beauty and ballistics, we touch billions of brands, products and systems that are used and distributed around the globe and found in peoples’ daily lives.

Our work is challenging and diverse - we’re proud to be leading the way as a trusted advisor who fights for what’s right and will rise to any and every challenge to help our partners. Satisfying? Yes. Exciting? Absolutely.

UL is a place that offers big growth possibilities. We encourage pushing boundaries, active curiosity and asking the tough questions – both in your day-to-day and as you grow your career with us. We know we’ll get great results this way, and you’ll be happier too, which is a win-win in our book.

Working at UL is an exciting journey that twists and turns every day. We thrive in the twists and revel in the turns.

We are proud to invite you to apply for a position as part of Underwriters Laboratories.
We are now seeking to recruit a high caliber Consumer Client Services Specialist for our office in Dhaka, Bangladesh. This is an excellent opportunity with experience to take the next step in career in testing. The successful incumbent will be responsible for the followings:

Job Responsibilities:

• Candidate should be customer focused and sound knowledge on consumer testing in the area of consumer and retail services
• Coordinates and develops customer relationships by handling customer inquiries and supporting a smooth communication between customers and UL departments.
• Practical knowledge on invoicing process, review and approval.
• To work with business support to bill clients in a timely, concise, and profitable manner.
• Act upon client feedback and assist customers as and when necessary.
• Work for receiving customer order and uploading the report or result of different customers through software.
• Handle day to day operations in a timely, complete and proper manner.
• Build and foster collaboration with internal teams involved in service delivery.
• Ensure the actual test pricing as per lab testing.
• Follow all safety rules and protect self as required and instructed.
• Attend training to develop relevant knowledge & skills.
• Maintain & develop computerized customer & prospect data base.
• Maintain and follow up ISO 17025 and report directly to the Supervisor.
• Perform any other task assigned by the Supervisor.

Job Requirements:

• B.Sc. & M.Sc. in Chemistry or Applied Chemistry or Textile Engineering.
• 3 - 5 years experiences for apparel and footwear testing.
• Need to be able to solve test & customer order related queries in a positive manner.
• Capable to face technical queries and should have basic knowledge on key account management.
• Good learning and application attitude with good command in English.
• Hard working & positive mentality.

This circular will be valid up to 17 August, 2018.

Our sustain growth and success is dependent upon the commitment of its workforce.
Excellent career exposure and competitive remuneration are offered to those
who are looking for challenging opportunities.