UCEP Bangladesh is a non-profit and non-governmental organization aims to uplift the socio- economic conditions of the underprivileged children and youths of urban areas of Bangladesh. With a view to developing an efficient and effective Enterprise Resource Planning (ERP) System for UCEP Bangladesh, expression of interest from the recognized and bona fide vendors/firms is hereby invited for submitting their technical and financial proposal. The proposal must be submitted in seal envelop on or before 19th November 2017 by 02:30 pm in the tender box kept at 1st floor, UCEP Head Office, Plot No: 2 & 3, Mirpur-2, Dhaka-1216 or send to the email address of tender@ucepbd.org in PDF format. Detail ToR can be downloaded from the link http://www.ucepbd.org/#tender

1. Scope of Work

1. Review present status of existing ERP system of UCEP Bangladesh. In this regard, s/he will identify reasons why it could not be used in the past and assess if the problems can be resolved to make the system functional. If this is possible, s/he will resolve the problems and build on the existing system to make it functional.
2. If it is not possible to resolve the problems, s/he will propose a work plan to set up an ERP system for UCEP Bangladesh.
3. In both cases, s/he will design the project and develop a detail work plan for its timely, efficient and effective implementation. S/he will also
   1. Lead the implementation of organizational processes aligned with ERP customization.
   2. Provide consistent and clear communication between ERP vendor and all concern stakeholders.
   3. Determine scope of the project
   4. Set deadlines, assign responsibilities and monitor progress of the ERP system.
   5. Evaluate and recommend changes to current and future ERP system requirements to meet organizational needs.
   6. Determine the approach to be used on the project.
   7. Liaison with program/business process analyst to create standard business process
   8. Accommodation of users’ requirements.
   9. Be responsible for managing the project constraints of scope, time, budget, quality, risk, and resources.
   10. Coordinate necessary meetings, alignments, track and update the implementation process.
   11. Provide status reports to the executive sponsor or other stakeholders as required.

2. Expected Outcomes

UCEP Bangladesh has a fully functional effective and efficient ERP system in place. 

3. Methodology

The consultant will propose the methodology which will be finalized within a day in discussion with UCEP team after signature of contract.

4. Time Frame

90 working days from the date of singing agreement.

5. Expertise

Educational qualifications

• M. Sc. in Computer Science, Information Systems, related field or equivalent work experience required 3+ years of progressive programming experience with 2+ years in ERP Financial, Supply Chain, or HCM software applications.
• PMP Certification will be an added advantage.
• 3 years NAV programming experience, or
• Knowledge of C/AL (NAV) development language
• 3 years other ERP programming experience (Dynamics NAV programming a plus)
• .Net experience a plus
• Knowledge of Visual Basic language A plus
• Web Development / SharePoint programming experience A plus
• Functional knowledge of ERP related services, namely HR, Admin, Supply Chain and Finance

Skills & experience

• At least 10 years of computer systems implementation experience supporting large scale ERP support organizations, preferably in the private sector.
• At least 5 or more years of experience with the Oracle e-Business Suite (preferably R12) with hands-on working experience managing technical organizations.
• At least 5 or more years of experience in application development within Oracle ERP in the Order Management and Service Modules preferred.
• Excellent ICT, report writing and presentation.
• Excellent fluency in both English and Bangla.
• Demonstrated experience analyzing complex issues and delivering appropriate solutions in similar project.
• Capable of writing/speaking professionally and in a manner consistent with accepted corporate standards, communicating technical information to nontechnical audiences.
• Demonstrated experience managing user’s requirements vs Vendor’s delivery.
• Excellent team management and conflict resolution skills.

If a team is required for the task, consultant will provide justification, detail team composition and member qualification. Consultant will also detail out coordination mechanism with relevant UCEP staff.

6. Key Deliverables

1. A fully functional ERP system including trouble shooting mechanism.
2. A dedicated team in place at HO and regional level to manage and run the ERP.
3. Support capacity development of UCEP relevant team both in HO and regional level.

7. Reporting

The consultant will report to Chief Financial Officer (CFO), UCEP Bangladesh.