Sydney Trade Associates is one of the leading Travel Agency and one-stop Travel solution provider in Bangladesh. It has been incorporated 26 years in Dhaka. Sydney Trade Associates expanded its Visa processing, Inbound & Outbound packages, accommodation & Transportation to all of the states in the country & abroad as well. We’re innovative, fast-paced, and results-oriented. We are looking for the dynamic talented candidate to keep winning for the following position.

Job Context: The main purpose of this job is to control and coordinate all tourism actives related activities within the office premises acting as a facilitator between the Client and the company administration, services providers and maintenance providers, overseeing Team members and employee`s related issues and monitoring office facilities utilization

Vacant Position: 05 (Five)

Job Responsibilities

• Maintain communication with clients to facilitate the quality service
• Answering phones professionally, courteously and promptly.
• Discussing client's requirements and provide advice
• Look after customer quarries, product promotion activities, counseling with client, corporate sales meeting arrange, customer relation develop.
• To collect customer feedback & provide that to the Company.
•  Regular follow-up with existing / potential clients.
•  Prepare report as required by management.
• Respond guests over phone, email, Facebook.
•  Perform other duties as assigned and needed.
• Provide high level of customer service.

Manage Daily Official works.

• Ability to manage corporate clients through emails and other ways of communication.
• Experience of Visa consultancy/Visa Processing/Work Permit/Family Migration
• Receive and reply emails, carry out marketing and promotions via online and newspaper advertisements.
• Accurate counseling direct & over the phone.
• Provide all information needed for a job & Visit visa
• Expert for Client handle face to face.
• Meet & Greet clients make and receive phone calls.
• Maintain good communication with clients
• Prepare necessary documents, fill out forms, and maintain files and records.

Employment Status: Full-time

Educational Requirements: Minimum HSC / Graduation / O’Level / A Level/

Experience Requirements

• Minimum 1 years or more experience in Travel Trade.
• The applicants should have experience in the following area(s):
  Guest Relation, Visa Processing, Reservation/ Ticketing, Travel Agent
• The applicants should have experience in the following business area(s):
  Tour Operator, Travel Agent, manpower Export
• Freshers are also encouraged to apply.

Additional Requirements

• Only female allowed to apply
• Must Achieve Monthly Sales Target
• Good in English - speaking and writing.
• Knowledge of relevant computer applications
• Ability to work under harsh conditions
  Age at least 25 years& more
• Internet marketing knowledge is an added advantage

Salary:

• Salary depends on experience & skills. Extra sales bonus /commission will be given to excellent performers.

Compensation & Other Benefits

• Tour allowance, Performance bonus
• Salary Review: Yearly
• T/A, Mobile bill, Medical allowance, Performance bonus, Provident fund
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2(Yearly)

Job Location: Uttara, Dhaka

Please send your to CV To: job.sydneytrade@gmail.com within 15 November, 2018