Terms of Reference

Water Sanitation and Hygiene (WASH) Knowledge Attitude Practice (KAP) Study, Cox’s Bazar, Bangladesh

Terms of Reference Summary

Commissioner Nutan Pokharel, Senior Programme Manager, WASH
Evaluation Manager Laura Rana, MEAL Technical Advisor
Timeframe February-March 2019;
Locations Cox’s Bazar, Bangladesh

1. Background

1.1 Background on Save the Children’s Rohingya Response

Save the Children is one of the leading International NGOs in Cox’s Bazar, having reached more than 750,000 Rohingya refugees, including over 450,000 children, and members of the host community since the start of the crisis. Save the Children has more than 1,600 staff and volunteers supporting our programs in child protection, access to education, health and nutrition, water and sanitation services, as well as distribution of shelter and food items. We work in all the Rohingya refugee camps in Cox’s Bazar, in both the northern group (Ukhiya) and the southern group (Teknaf), and across 15 zones of the largest refugee settlement in the world, the Kutupalong Extension.

1.2 Background on WASH programming under the Response

Save the Children is working on providing access to safe water and sanitation facilities at the community and institutional level and improving hygiene-related behaviour of children and community members across five camps (namely camps 17 ,18, 20, 25, 27) supported by the distribution of hygiene products and conducting of hygiene promotion activities. 

Initially, WASH activities were more focused on the distribution of hygiene products, water purification tablets and construction of temporary latrines across eight camps. Currently, the focus of WASH activities has changed to the rationalisation and improved construction of water points, construction of semi-permanent toilets, operation and maintenance of the WASH facilities and capacity building of beneficiaries for operation and management. 

To date, Save the Children has constructed more than 1,000 gender segregated latrines, 430 bathing units, and 70 deep tube wells, as well as distributing latrine cleaning kits and hand washing kits and installing 1,215 solar lamps around latrines, bathing facilities and water points to make them safer at night SCI has also distributed around 30,000 hygiene kits and 1,000 dignity kits, and conducted over 1,500 hygiene promotion sessions.

WASH activities are being implemented with the active participation of beneficiaries, from the selection of sites to construction and operation and maintenance of the facilities in the longer run. 

Under hygiene promotion activities, four key hygiene promotion messages are being shared, namely 1) hand washing with soap, 2) basic sanitation and use of latrine, 3) household water purification, and 4) consuming food safely. Messages are disseminated to beneficiaries through house to house visits, Focus Group Discussions (FGDs) and the use of Information Education and Communication (IEC) materials. Beside the regular hygiene promotion intervention, Save the Children has conducted menstrual hygiene management session/orientation to specific adolescent girls and adult women.

This study relates to WASH activities under the following two projects:

Donor Project name Timeframe Location of project WASH activities to be covered by the study, including locations and beneficiary numbers
Global Affairs Canada, International Humanitarian Assistance Directorate (GAC) Bangladesh Rohingya Crisis – WASH, shelter/NFI, protection response January 1-December 31st 2018 (no cost extension awarded till 30/03/19) (Camp 17 (Zone WW), camp 18 (Zone SS, XX ), camp 20 (zone ZZ), Camp 25 (Alikhali).
  • Establishment and maintenance of deep tube wells with hand pumps (reaching 9,000 individuals)
  • Construction and maintenance of gender segregated latrines, bathing units with female friendly space, solid waste disposal unit (reaching 9,600 individuals i.e. the same 9,000 as the tube wells + an additional 600)
  • Hygiene promotion activities (Focus Group Discussions and door to door visits) (reaching 15,000 individuals including the 9,600 benefitting from latrines/bathing units)
Save the Children Japan Integrated WASH and shelter assistance to displaced Myanmar households in Cox’s Bazar, Bangladesh 1st December 2018 – 31st August 2019 (Camp 17 (Zone WW), camp 18 (Zone SS, XX ), camp 20 (zone ZZ), Camp 25 (Alikhali), Camp 27 (Jadimura).
  • Construction of water supply (covering 8,000 individuals) and sanitation facilities (covering 5,200 individuals, who overlap with the water supply beneficiaries)
  • Hygiene promotion sessions reaching 35,000 people (including those covered through water supply/sanitation facilities above)

Note that the locations for the two projects are the same (except for the addition of Camp 27/Jadimura under the Save the Children Japan-funded project), so for sampling purposes, we can assume a 60% overlap for the hygiene promotion activities, but beneficiaries for the tube wells/latrines will be different.

2. Study Objectives

The objective of this study is to provide knowledge attitude and practice (KAP)-related end line data under the aforementioned GAC-funded project, and baseline data under the aforementioned Save the Children Japan-funded projects.

More specifically, data needs to be collected as follows:

End line data for the GAC-funded project:

  • % of targeted population (disaggregated by sex and age) that can demonstrate satisfactory health and hygiene knowledge and practices
  • % of targeted population that has access to safe and adequate water and sanitation facilities based on Sphere standards
  • % of adolescent girls and women with knowledge of menstrual hygiene management and access to related hygiene products

Baseline data for the Save the Children Japan-funded project:

  • % of beneficiaries with access to and using adequate safe, clean water and sanitation facilities
  • % of beneficiaries who adopt improved hygiene practices and are able to demonstrate at least four critical hygiene practices (hand washing with soap at critical time, household water treatment, use of latrine for defecation, food preparation and store)

We would also like to understand (i) reasons behind trends in the quantitative data, especially in terms of barriers related to knowledge/attitude/practice - for examples, barriers to effective menstrual hygiene management; and (ii) children’s perceptions of child-friendliness of latrines and bathing units.

3. Study methodology

We are envisaging that

  • the data against the indicators referred to above will be collected through a household survey with data collected using Kobo Toolbox;
  • data to understand reasons behind quantitative data trends would be collected through qualitative data collection, such as Focus Group Discussions, ideally using participatory methods; and
  • data to understand children’s perceptions of child-friendliness of latrines and bathing units would be collected through child-friendly methods.

In their technical proposals, consultants should outline a proposed sampling strategy based on the information provided regarding locations of project activities and beneficiary numbers in Section One above. We would expect data to be collected from a representative sample of beneficiaries in terms of location, gender, age group (i.e. children aged 7-12, adolescents aged 13-17, adults aged 18-59 and elderly aged 60+) and other key demographic variables, such as disability.

Save the Children can provide access to tablets for data collection through the household survey and support the recruitment of data collection staff.

The proposed approach should adhere to the following principles:

  • Participation: The study should involve appropriate, informed, consensual and meaningful participation from all key stakeholders, with a particular focus on the children and communities we work with.
  • Capacity Building: Conducting of the study should seek to build the technical capacity of the WASH- and Child Protection-focused Senior MEAL Officers, who can provide support to the design and implementation of the study.
  • Transparency: The study report/outputs must clearly document the methodology used, including any limitations, and the proposed approach should consider how attribution to/contribution of Save the Children International is ascertained.
  • Rigour: Data collection should be in accordance with the following aspects of data quality: validity, reliability, integrity, and timeliness.
  • Utilisation: Save the Children’s Rohingya Response team places strong emphasis on ensuring studies we undertake/commission are useful and well utilised. The users for this evaluation are likely to be as follows: Save the Children’s WASH, Health, Nutrition and Field Coordination teams and the WASH sector under the Rohingya Response. Proposals should include initial thoughts regarding how findings, learnings and recommendations will be explored, addressed and shared internally, externally, and with the children and communities participating in the project, in order to maximise use, to be fleshed out during the inception stage.
  • Value for Money: We are committed to ensuring that studies we commission/undertake are conducted in a way that represents value for money (VfM)

4. Deliverables

The deliverables required from this study are as follows:

  • A simple inception report outlining the methodology to be used, including sampling approach and ethical considerations
  • Draft and final versions of all data collection tools in English and Bengali (note that these would need to be signed off by the Evaluation Commissioners/Manager prior to the commencement of fieldwork)
  • Draft and final versions of the study report
  • A PowerPoint presentation and two-page briefing document using infographics for dissemination of the findings and recommendations
  • One electronic file containing (a clean version of) qualitative and quantitative data collected
  • Child-/community-friendly outputs to support the sharing of findings, recommendations and lessons with children and communities

The survey report should:

  • be jargon free, clear and simply written;
  • not exceed 30 pages;
  • include an Executive Summary, brief project background, outline of the methodology used (including any limitations), findings and recommendations by evaluation/review criteria and question;
  • ensure findings are always backed up with relevant data, with reference to the data source, and include correlation between relevant indicators (for example, access to latrines and diarrhoea);
  • present recommendations using the Recommendations Template developed by Save the Children’s Rohingya Response MEAL team;
  • include a copy of the survey as an annex.

5. Timeframe

The study needs to take place between February-March 2019, with the final report to be provided no later than 1st week of March 2019.

6. Experience, qualifications, skills and competencies of the consultant/consultancy team:

The consultant should meet the following requirements:

  • Extensive experience of designing and implementing data collection exercises in the humanitarian sector, including Knowledge Attitude Practice (KAP) surveys and use of participatory methods to collect data from children and communities
  • Understanding of WASH programming
  • Experience of building capacity in monitoring and evaluation   
  • Demonstrable skills in producing high quality, accessible reports/outputs, including the use of infographics and production of child-/community-friendly outputs
  • Experience of leading data collection exercises in similar contexts (ideally to include the Rohingya Response context)
  • Fluency in English and Bengali; ability to communicate in Chittagonian is an advantage

7. Child Safeguarding 

The consultant must read, sign, and adhere to Save Children’s Child Safeguarding Policy. Save the Children reserve the right to conduct background checks for all shortlisted applicants, in addition to collecting references from previous clients.

8. Authority:

All drafts and final reports, materials should be submitted to Save the Children in Bangladesh in both hardcopy and electronic versions. The ownership of the report for publication rests in Rohingya Response program of Save the Children in Bangladesh. All the data and the reports including the findings and recommendations will remain the property of Save the Children in Bangladesh and must not be published or shared with a third party without a written and prior permission of Rohingya Response program of Save the Children in Bangladesh.  Any changes in these deliverables must be approved by Rohingya Response program of Save the Children in Bangladesh.

9. Invitation to Apply:

Qualified individual consultants are requested to submit their technical (to include a statement outlining how the applicant/team meets the person specification outlines above; overall proposal to be a maximum of 5 pages) and financial proposal along with below mentioned details-

  • Detailed CV
  • Examples of at least one similar study report produced in English, and for which the consultant is sole or lead author
  • Details of two professional referees
  • Consultancy fee history/justification in favor of your expected consultancy fee
  • Bank Account details with brunch name and routing number
  • Latest TIN certificate

Application Deadline - 22 January 2019

Applications should be submitted to -  amit.rodrigues@savethechildren.org

Definition of Attribution: The ascription of a causal link between observed (or expected to be observed) changes and a specific intervention (ALNAP, 2016, p29)

Definition of Contribution: Analysing contribution in evaluation refers to finding credible ways of showing that an intervention played some part in bringing about results. Contribution analysis is a kind of evaluative analysis that recognises that several causes might contribute to a result, even if individually they may not be necessary or sufficient to create impact (ibid.)