SOLIDARITÉS INTERNATIONAL is an international humanitarian organization based in Paris, France, which provides aid and assistance to victims of war and natural disasters. For the past 35 years, the organization’s vocation has been to meet the three vital needs - drinking, eating and sheltering – of vulnerable populations around the world. Our programs mainly focus on emergency relief actions related to water and sanitation but also related to food security as well as shelter and infrastructure rehabilitation and reconstruction.

Affectation: Teknaf, Bangladesh
Possible Start of the activities: August 01, 2018
Number of positions: 01
Duration of the contract: up to November 31, 2018 (with possibility of extension), Based on the implementation of new ISR, duration and terms of conditions of the position may change.

Responsibilities and description of tasks:

The Program Supervisor - MEAL is the focal point for collection and documentation of monitoring and evaluation information. He/she supports the programme teams through monitoring, data collection, data processing, mapping and analysis of the information.
He/she monitors, participates to the roll out of the accountability framework and contributes to internal knowledge building.
He/she is the focal points of the CRM implemented at base level.
He/she ensures recommendations and SI procedures are respected.

His/ her main responsibilities in below:

Monitoring and evaluation

  • Contribute to the revision of monitoring and evaluation tools and train program team on design and proper use of it.
  • Centralize / follow-up creation and update of monitoring plans.
  • Participate to the revision of monthly APU.
  • Participate in data analysis and writing of monitoring and evaluation reports.
  • Participate to the follow-up of project recommendations.
  • Respect schedules and deadlines agreed upon with his/her line manager
  • Report back problems and constraints encountered during the course of the activities and suggest operational solutions to Field Coordinator

Accountability / Complain Mechanism

  • Contribute to the roll out of the accountability framework.
  • Contribute to the CRM standard operating procedures design
  • Participate in training field teams on CRM information plan
  • Follow proper implementation of CRM standard operating procedures and refer all cases to the appropriate focal point.
  • Ensure follow-up of all cases referred to by the management team until the closure of the case.
  • Ensure proper archiving of complaints for future reference and submit timely complaints reports.
  • Display high commitment to confidentiality.
  • Address beneficiaries’ feedback and complaints in a professional manner and provide accurate information on SI programs and CRM.

Data management and mapping

  • In relationship with teams in charge of database management on the bases, centralize and organize all data on program activities with the program team.
  • Prepare database templates based on questionnaires and other data collection tools.
  • Provide methodological support to the program team to ensure timely and high quality data of collection, data entry and data analysis.
  • Provide project related figures and monitoring follow up as requested by his/her line manager.
  • Prepare in collaboration with program team adequate maps related to program activities.
  • Maintain a library of maps produced by SI as well as other stakeholders


  • Follow up on the Internal Knowledge Building plan and provide data for IKB documents (activity forms etc.).

Human Resources management

  • Welcome and brief new employees working under his/her responsibility
  • Manage and support the team under his/her responsibility
  • Train his/her team members to use and maintain the available tools correctly
  • Evaluate the performances of his/her team members
  • When recruiting daily workers, follow procedures and directives outlined by his/her line manager and the administrative service
  • Enforce safety procedures
  • Ensure that safety procedures are followed by members of his/her team

Reporting / communication / representation

  • Take part in the drafting of the monthly program pack
  • Establish and maintain good relations with local participants and communities (populations) in the operational fields
  • Represent SI when asked to do so
  • Listen to the population and local participants in the field and report to his/her manager any non-technical or safety-related issues which could affect the activities or safety of Solidarités International teams
  • Support the coordination and program team in the preparation of visual supports needed for presentation materials.
  • Participate to reinforce understanding of SI fields of action, principles and modus operandi by the program teams and populations.
  • Ensure that tools and files are properly archived and secured
  • Participate into learning workshops

Qualifications and Competencies: 

  • Bachelor degree in Social Science/development studies or relevant field.
  • Minimum of 2-3 years professional experience in humanitarian and/or development programs and in the relevant field.
  • Knowledge on mobile data collection and software
  • Knowledge on complaints response mechanism
  • Skills on MS word applications
  • Skilled on team management and community mobilization
  • Technically sound on quantitative data analysis 
  • Ability and willingness to field travel for work
  • Good interpersonal and communication skill.

Salary Range: Monthly consolidated salary BDT 51,300/- and other benefits as per HR policy of SOLIDARITES INTERNATIONAL.

ORG CHART POSITION (reporting and functional relationships)

Application dead line:  Saturday 21st July 2018.

Only short listed candidates will be invited for test and interview.
SOLIDARITÉS INTERNATIONAL promotes diversity in its workforce”