Position: GBV Case Management Supervisor

Reports to:  Protection Manager

About RI: Relief International is a leading nonprofit organization working in 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships, and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them

Position Summary: as GBV case management supervisor, you will be responsible for supports the case management officer’s technical competence and practice, promotes wellbeing and enables effective and supportive monitoring of GBV case management offices. Eensuring that positive outcomes are achieved for all GBV survivors through the delivery of competent, sensitive, and timely services, and that the RI mission and goals are accomplished”

Position Responsibilities and Duties:

Position directly supervisesN/A
Budget responsibility: N/A

  • Supports the caseworker technical competence and practice, promotes wellbeing and enables effective and supportive monitoring of GBV caseworker.
  • Individual Supervision on a weekly basis for 1 hour for each GBV caseworker
  • Facilitate Case Management team meetings weekly
  • Conduct case file review weekly
  • Conduct capacity assessment
  • Provide direct case management to complicated and difficult cases
  • Educational/ Development Function: developing RI caseworker  knowledge and skills through reflection and exploration of the work
  • Supportive Function: responding to caseworkers’ emotional reactions to the effects of case management work with survivors
  • Develop capacity planning to RI national staffs in GBV case management
  • Provide training/ workshop to RI staffs and other GBV agency
  • Produce monthly report or as requirement
  • Coordinate with protection program colleagues and other RI program, HR, finance and operation.
  • Represent RI in GBV taskforce and other requirement by supervisor and Protection Manager
  • Ensure written reports to donors and RI senior staff are of the highest quality and completed in a timely manner.
  • Any other responsibilities as requested by the Protection Manager

Person Specification

Education                    Master’s degree in:  Social work, Psychology, Public health, or relevant

Work Experience       Experience in GBV case management

Demonstrated Skills and Competencies:

  • Experienced in CM supervision (Preferable)
  • Emotionally mature, able to show empathy and have naturally emotional support skill
  • Able to provide training in GBV Case Management and/or Mental Health and Psychosocial Support in humanitarian context
  • Must adhere to GBV Core Guiding Principles and international humanitarian principles and standards for GBViE
  • Cultural awareness and sensitivity, prior experience in Rohingya camps is preferable
  • Strong background and skills in facilitating trainings, coaching and mentoring others
  • Competency in Microsoft Office suite, including Word and Excel
  • Ability to communicate clearly and sensitively in written and spoken English
  • Enthusiasm to learn
  • Optimistic and friendly
  • Flexibility

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:

  • Inclusiveness
  • Transparency and Accountability
  • Agility and Innovation
  • Collaboration
  • Sustainability

The position is based in Cox’sbazar. Please send your Application Letter, CV and at least 3 References to hrcxb@ri.org or submit your application to our Cox’s Bazar Office address at White House (5th Floor), In front of Police line, Kolatoli Cox’sbazar-4700 on or before 20th January, 2019. Applications will be reviewed as they are submitted, so candidates are encouraged to apply early. A decision may be finalized before the deadline.

You may check our website at www.ri.org to know about our organization.