Terms of Reference for

Hiring Consultants for Conducting Training on Risk Management

Introduction

Reproductive Health Services Training & Education Program (RHSTEP) is a pioneer national non-government organization focusing on Sexual and Reproductive Health Rights (SRHR) for more than three decades in Bangladesh. RHSTEP was evolved in 1983 as a special project under the Ministry of Health and Family Welfare (MoHFW) of the Government of Bangladesh titled MRTSP. In 1989 MRTSP was transformed into an NGO. Considering the increasing need for other reproductive health care, MRTSP stepped forward in 2002 with multifaceted services and a new name 'Reproductive Health Services Training and Education Program - RHSTEP. RHSTEP has extended its activity centers in 20 districts of Bangladesh. Every year approximately 6,00,000 women, and men including youth adolescents, and children reached with different health care services, education, and awareness support through its 27 centers. RHSTEP is registered with Department of Social Welfare and NGOAB of Government of Bangladesh

RHSTEP recognizes the importance of risk management within the organization along with workplace. In line with our commitment we are seeking experienced consultants to conduct training sessions aimed at enhancing awareness, understanding, and skills related to risk management among our employees.

Objectives

The primary objective of this initiative is to equip employees with the necessary knowledge and skills related to managing risks associated with programs and financial operations.

Specific objectives include:

  1. Understanding Risk Concepts: Introduce participants to the fundamental concepts of risk, including types of risks, risk tolerance and risk appetite
  2. Risk Identification: Explain participants how to identify and categorize various risks that may affect organization or project, including financial, operational, strategic, and compliance risk
  3. Risk Assessment and Analysis: Provide techniques and tools for assessing and analyzing risks, such as risk matrices, probability and impact assessment, and scenario analysis
  4. Risk Mitigation Strategies: Explore methods for mitigating identified risks, including risk avoidance, risk transfer, risk reduction.
Scope of Work
The consultants will be responsible for designing and delivering comprehensive training sessions tailored to the needs of our organization. The scope of work includes, but not limited to, the following activities:
  1. Conduct inception meeting to understand the current risk management practices, challenges, and requirements within RHSTEP
  2. Develop a comprehensive risk management training program focusing on principles, processes, and tools necessary for effective risk management.
  3. Conduct interactive training sessions for a duration of two days training for doctors,  counselor, Unit Manager and other program personnel.
  4. Developing training materials, including presentations, handouts, and interactive exercises in Bangla
  5. Evaluating the effectiveness of the training through pre-and post-assessments, feedback surveys, and other evaluation methods.

Deliverables

The consultants are expected to deliver the following:

  1. An inception report outlining the current risk management landscape within RHSTEP and identifying specific needs and challenges
  2. A two-day training agenda and materials, including presentations, handouts, and exercises in Bangla
  3. Comprehensive risk management training report summarizing key discussions, learnings, and recommendations.
  4. Conduction of a two days training with 25 – 30 participants.

Qualifications and Experience

  1. Demonstrated expertise in risk management principles and practices.
  2. Previous experience conducting similar training programs for NGO/INGO’s.
  3. Strong communication and facilitation skills.
  4. Ability to customize training content to suit the needs of the organization.

Budget

RHSTEP will bear the expenses related to venue, food and accommodation for participants and the proposed budget for this consultancy will be negotiated based on the consultant's proposed approach, scope of work, and deliverables if needed.

Timeline

The consultancy is expected to be completed within 10 days commencing on date of signing agreement. The specific timeline for each deliverable will be mutually agreed upon between RHSTEP and the selected consultant(s) upon contract signing.

Proposal Submission

Interested consultants or consulting firms are invited to submit their proposals, including detailed CV(s), proposed methodology, timeline, and financial proposal to the Executive Director, RHSTEP through email to rhstep@gmail.com or onsite at RHSTEP, House-1060, Road-07, Avenue-08, Mirpur DOHS, Dhaka-1216 by 28 April, 2024.

Evaluation Criteria

Proposals will be evaluated based on the following criteria:

  1. Demonstrated experience and expertise in risk management.
  2. Quality and feasibility of the proposed methodology.
  3. Clarity and relevance of the proposed timeline
  4. Cost-effectiveness of the financial proposal.
  5. Ability to meet the specific needs and requirements of RHSTEP

Contractual Arrangements

The selected consultant(s) will enter into a formal contract with RHSTEP outlining the terms and conditions of the consultancy, including deliverables, timeline, payment schedule, and confidentiality agreements.

Amendment of Terms

The terms of reference may be amended by mutual agreement between the RHSTEP and the selected consultant, if necessary.

RHSTEP reserves the right to accept or reject any proposal received.