Rakeen Development Company (BD) Ltd. is a joint venture company established by UAE, Swiss and Lebanese investors as a premium real estate developer in Bangladesh, focus on providing international standard real estate projects in Bangladesh. Rakeen has launched it’s first flagship project BIJOY RAKEEN CITY with 1950 numbers of apartments, commercials and community building etc. Bijoy Rakeen City, the international standard gated community fully equipped with elegant ambiance of a contemporary lifestyle is destined to become the most exclusive and luxurious destination for tomorrow’s Dhaka.

For strengthen it’s Customer Service (Credit Realization) Department, Rakeen invites applications for the following position:

No. of Vacancies
01

Job Description / Responsibility

• Communicate customers by answering product and service questions; suggesting information about the products and services.
• Deal directly with customers either by telephone, electronically or face to face.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Respond promptly to customer inquiries.
• Provide pricing and delivery information.
• Obtain and evaluate all relevant information to handle product and service inquiries.
• Maintain Relationship with customers to ensure optimum and secured revenue.
• Providing customer service and system performance to increase efficiency (calling, issue letter, accepting/rejecting client’s request).
• Prepare Deed of Agreement between Developer & Valued Client.
• Dealing with our enlisted lawyer regarding all the legal procedures such as Deed, TPA vetting and so on.
• Dealing with various financial organizations to get the disbursement of House loan for the client supporting by providing require documents such as Builders letter and so on.
• Communicating regularly with the lawyer, various financial Organizations & with the valued Clients.
• Sitting the clients regarding the Deed of Agreement & make them understand all the clauses.
• Maintaining strong data base of existing client with all related information.
• Preparing sales report.
• Regularly update available chart of product segregating various status.
• Cash flow forecasting and collection planning.
• Regularly follow-up with clients regarding dues collection.
• To be expertise in operating ERP software. 

Job Nature
Full-time

Educational Requirements
Masters in Accounting, Finance, or any other business related subject.

Experience Requirements

• 5-7 Years in Credit Realization Dept. in reputed Real Estate Organization

Additional Job Requirements

• Excellent drafting and verbal communication skills in English
• Ability to work under pressure.
• Strong skill at organizing, planning, directing and problem analysis & solving.
• Must have experience of working in big project.
• Must have project handing over experience.
• Must have clear ideas regarding registration process.
• Proficient in Microsoft Office Suite specially Microsoft Excel and Microsoft Word

Job Location
Dhaka

Salary
Negotiable

Other Benefits
Festival Bonus, Yearly Increment, Gratuity, Group Insurance etc.

Apply Instructions

Candidates are requested to send their complete and updated Resume with cover letter and 2 copies of recent passport size photograph to Manager (HR & Admin), Rakeen Development Company (BD) Limited, Bijoy Rakeen City, Plot # 1/2, Block D, Section 15, Mirpur, Dhaka  or E-mail: cvhrm@rakeenbd.com.  Please write the name of the position at the top of the envelop or in the subject field of the email.

Application Deadline
November 30, 2017