Planet Group
Career Opportunity
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Planet Group is one the leading ICT company in the country, who has interest other business in the IT fraternity , is looking for fresh personnel for the following positions to join its operation as a part of immediate recruitment.
Potential candidates will get opportunities for career growth on the merit and performance. Interested candidates are advised to apply with confidence.
Customer Care Executive
Skills/Qualifications:
- Candidates having Masters Degree
- Dynamic personality with English efficiency
- Competent in computer operations
- Age not exceeding 28 years
Job Description:
• Interact with customers by phone, e-mail or online chat concerning various care issues.
• Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
• Solicit cross-selling and up-selling opportunities within the customer care experience.
• Tracking and reporting of relevant customer care performance metrics.
• Capturing and applying customer feedback.
Potential candidates satisfying the job requirements are invited to apply online with complete CV before May 15th 2014.
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