NRB Bank is one of the fourth generation private sector banks to have begun operations in 2013 to converge local and global financial services under one roof. Bringing together a passionate and entrepreneurial group of NRB investors from all over the world, NRB Bank aims to be the leading dedicated financial institution for non-resident Bangladeshi’s to invest in Bangladesh, and for Bangladeshi individuals and corporates to access international markets.
The Leadership Search Begins

As a frontrunner of fourth generation banks, at NRB we have begun our search for leaders and individuals with flair.

Relationship Officer (RO)

Job Description/Responsibility

  • Ability to improve the customer service quality by studying, evaluating, and re-designing processes such as establishing and communicating service metrics.
  • Extensive experience in handling customer service team, including a strong working knowledge of service processes, policies, techniques and applicable regulations.
  • Work on a fast paced environment with strong organisational and multi-tasking skills.
  • Ability to produce creative ideas to improve customer service standard and skills.
  • Sound knowledge of Bangladesh Bank regulations, Negotiable Instrument Act and Company Act.

Qualification and Skills:

  • Sound planning, organising, directing and control capabilities.
  • Good organisational leadership and interpersonal skills.
  • Good knowledge in centralised banking and branch operations.
  • Excellent verbal and written communication skills in English & Bangla.
  • Computer proficiency in Microsoft Office.

Job Nature
Full-time

Educational Requirements
Minimum Graduation in Marketing/ Finance/Accounting/Economics; Preferably MBM/MBA/M.Com from reputed universities with minimum  CGPA 3.00

Experience Requirements
Minimum 2 years experience as RO with 4 years Banking experience.

Additional Job Requirements
Age preferably 28 to 32 years

Other Benefits
Attractive compensation package and other benefits awaits the deserving candidates

Job Location
Anywhere in Bangladesh

Application Deadline: 10 April, 2014