As a Global Standard bank we at NRB Bank have begun search for leaders and individuals with flair.
Customer Service Manager (CSM)
Job Description/Responsibility
- Ensure Flawless Banking Operations
- Deliver high standard of Customer Service
- Ensure Proper control/ compliance in the Branch
- Marketing products and services to the prospective client
- Thorough checking of all personal loan documents
- Monitor the business for achieving the Goal
- Anti- Money Laundering Anti Terrorism activities reporting and other Branch reporting
Qualification and Skills
- To ensure one stop service for customers and monitor that customers are not routed to different desks
- Branch vault cash management, monitor teller counters, notes sorting, withdrawal/deposit of cash from/to feeding branch etc.
- Knowledge on all Bangladesh Bank regulations.
- Familiar with banking products and back office operations.
- Having practical knowledge and experience in Centralised banking and branch operations.
Job Nature
Full-time
Educational Requirements
Minimum Graduation in Marketing/ Finance/ Accounting/ Banking/ Economics; Preferably MBM/ MBA /M.Com from reputed universities with minimumCGPA 3.00
Experience Requirements
Minimum 2 years experience as CSM with 5 years Banking experience in Retail and SME Banking.
Additional Job Requirements
Age preferably 30 to 35 years
Other Benefits
Attractive compensation package and other benefits awaits the deserving candidates
Job Location
Anywhere in Bangladesh |