Key Role:

• Responsible for the clinical governance of MSB PSS sites, supporting the General Manager -  QAM with appropriate quality assurance, accountabilities and governance tools.
• Maintain up to date and comprehensive knowledge of National Protocols for clinical services and MSI global Clinical policies and guidelines. Share expertise and ensure that all PSS service providers and staff are familiar with standards and remain up to date as changes occur.
• Working closely with the PSS Channel Leads, ensure regular supervision and clinical auditing of field sites. Set quality assessment annual plans for PSS operations ensuring that assessment indicators are measurable and ensure audits are completed on time and results are promptly reported. Assist during MSI global QTA visit.
• Undertake regular spot checks of client files for relevancy of documents and accuracy, timeliness, quality and relevancy of information provided.
• Supervise conduct of monthly client record audits by clinical team members as per MSI requirements.
•  Discuss & provide on the job training on official record issues with PSS/Outreach staff as required.
• Provide Continuous Supportive Supervision to technical teams and assess for training needs of service providers.
• Assist service providers in the handling critical or complicated medical cases and support when clinical incidents occur and during the incident management processes team members during red incidents.
• Ensure clear communication with PSS channel managers and other technical managers to ensure collaboration and maintain organisational efficiency.

Key Requirements:

• 3 years management experience in in the field of reproductive health/ Clinic/Hospital business.
• MBBS. MPH or master’s in health systems management and Clinical Quality Improvement will be given preference.
• Strong clinical technical skills and expertise – aware of GoB protocols.
• Team player, excellent interpersonal & communication skill, self- organizing capacity. Open to ideas and contributions from others.

Salary and Benefits:

• Competitive salary & benefit packages will be offered for deserving candidate as per policy.