Vacancy Position: RTI Help Desk Officer – 1 position

Job Type: Permanent

Job Context

MRDI is a key player of RTI in Bangladesh with a strong linkage with the Information Commission (IC), Cabinet Division (CD), and development partners. As a member of RTI Forum, MRDI played a vital role in enacting the RTI Act, sensitizing and capacity building of authorities and beneficiaries about demand for and supply of information. To promote people’s access to information using RTI Act MRDI has started maintaining RTI helpdesk. This help desk has been provided support to both supply and demand side –in using RTI Act for last five years. To popularize the RTI help desk among general citizen, media houses, designated officer of government & non-government office, MRDI is looking for an enthusiastic and motivated individual.

Required Qualification and experience:

1. Masters in Social Science, Economics, Development Studies, English Literature or other relevant discipline.
2. At least 3-5 years’ experience in working governance issue; hands-on experience and deep insight on Right to Information (RTI), public institutions, local governance, social security programs, social accountability tools, citizen engagement.
3. Ability to manage process effectively, and to work under pressure and maintain strict deadlines.
4. Excellent interpersonal communication skill and ability to work independently but also as part of a team.
5. Having computer skills on MS Office, Data Input & analysis related software

Job Description:

1. Promote RTI helpdesk to the mass people and its targeting beneficiaries;
2. Develop and sustain liaison with Information Commission, Cabinet Division, Government offices in field of RTI;
3. Assist general requesters, media house to use RTIA for getting information from various offices;
4. Respond to queries via chat, email, or phone and provide pertinent solution;
5. Maintain a database as per a format provided by the organization;
6. Provide knowledge support to MRDI projects, its partners and play effective role as the point of referral;
7. Prepare periodic reports;
8. Accomplish other tasks as required and assigned by the supervisor or the senior management.

Note: Female, differently able and member of ethnic communities are encouraged to apply for this position.

Remuneration: Negotiable depending on qualifications and experience.

Application procedure: Interested candidates with above requirements are requested to submit application through email jobs@mrdibd.org and mention the designation in subject line.

The deadline for submission of the application is February 28, 2019.