The goal of the company is to meet the Real Estate & Housing demand of the citizens of Bangladesh. Our goal is to provide comfortable, secured and ultimate in high life style living condition and security within a limited, down to the earth investment. By the bless of Almighty Allah we believe that we are on the right track to achieve our goal by handed over 100% plots of two of our prime projects.

Customer Service Manager

Job Responsibilities

  • Attending inbound and outbound customer calls
  • Giving customer service over the phone
  • Receiving customer complaint and forwarding the complaint to concern dept.
  • To provide product information to the customer
  • Attending walking customer and provide them adequate information when required.
  • Listening and understanding of customers complaint and have to provide suitable solutions to customers
  • To follow up after sales service related email and replying the email from customers
  • Ability to convince customer

Employment Status: Permanent

Educational Requirements: Graduate or Post Graduate from any reputed University

Experience Requirements

  • At least 5 year(s)
  • The applicants should have experience in the following area(s): Customer Support through Phone, Tele Marketing,

Additional Requirements

  • Age 20 to 30 years
  • Good command on office applications (MS Word, MS Excel, MS Outlook etc.)
  • Must have to good communication skill on Bangla and English with proper accent
  • Being able to work in shift & willing to work in Govt. holidays
  • Good interpersonal, analytical skill, problem solving, leadership skill as well as organizational skills.
  • Must have to multiple tasking ability
  • Candidate will also be patient and cool-tempered to deal with aggressiveness and complaints
  • Able and willing to work under pressure and meet the challenges.
  • Self-motivated, hardworking, energetic and result oriented

Job Location: Dhaka

Salary: Negotiable

Compensation & Other Benefits: As per company policy

Please send your CV to circular10042017@gmail.com

Website: www.modhucity.com

Application Deadline: 30 September 2018