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The goal of the company is to meet the Real Estate & Housing demand of the citizens of Bangladesh. Our goal is to provide comfortable, secured and ultimate in high life style living condition and security within a limited, down to the earth investment. By the bless of Almighty Allah we believe that we are on the right track to achieve our goal by handed over 100% plots of two of our prime projects. |
Customer Service Manager
Job Responsibilities
- Attending inbound and outbound customer calls
- Giving customer service over the phone
- Receiving customer complaint and forwarding the complaint to concern dept.
- To provide product information to the customer
- Attending walking customer and provide them adequate information when required.
- Listening and understanding of customers complaint and have to provide suitable solutions to customers
- To follow up after sales service related email and replying the email from customers
- Ability to convince customer
Employment Status: Permanent
Educational Requirements: Graduate or Post Graduate from any reputed University
Experience Requirements
- At least 5 year(s)
- The applicants should have experience in the following area(s): Customer Support through Phone, Tele Marketing,
Additional Requirements
- Age 20 to 30 years
- Good command on office applications (MS Word, MS Excel, MS Outlook etc.)
- Must have to good communication skill on Bangla and English with proper accent
- Being able to work in shift & willing to work in Govt. holidays
- Good interpersonal, analytical skill, problem solving, leadership skill as well as organizational skills.
- Must have to multiple tasking ability
- Candidate will also be patient and cool-tempered to deal with aggressiveness and complaints
- Able and willing to work under pressure and meet the challenges.
- Self-motivated, hardworking, energetic and result oriented
Job Location: Dhaka
Salary: Negotiable
Compensation & Other Benefits: As per company policy
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Please send your CV to circular10042017@gmail.com
Website: www.modhucity.com
Application Deadline: 30 September 2018
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