Labaid is the trend setter in business sectors of Bangladesh. Today Labaid is one of the leading group of companies   in the country   which   includes   business of Health care, pharmaceuticals, Financial Institution, University & Agros etc. Excellence through innovation is the central concept of our vision. The Group is looking for a competent person for the following position. 

Position: Implementation Specialist - Healthcare Domain - Back-Office

Vacancy: 2

Responsibilities:

  • Administer everyday workflow of all implementation processes and provide technical support to all associates. 
  • Coordinate with team to resolve all issues within required timeframe and recommend appropriate changes to all policies and procedures and evaluate all implementation for team. 
  • Maintained customer accounts and coordinated with customers. 
  • Implementation of application (OP/IP module, Ward Module, LIS, RIS, PACS, MMS)
  • Successful implementation of HIS modules (OP/IP module, Ward Module, LIS, RIS, PACS, MMS) in the hospital.
  • Interact with all the departments for Gap assessment, Requirement gathering & documentation, issues, change request and enhancements.
  • Analyzing of Hospital standard & non-standard requirement to be incorporated in HIS modules with proper documentation, for their smoother work flow as per Hospital requirement
  • Monitor all implementation requests and administer staff working and assist team and senior implementation managers and provide required coaching for same. 
  • Evaluate all management information reports and ensure achievement of all team objectives and provide support to senior implementation manager. 
  • Evaluate all processes and provide technical support to all senior implementation managers and establish all client configuration requirements.
  • Collaborate with system integration team and ensure compliance to all client requirements and provide appropriate training to clients and ensure efficient implementation of all systems. 
  • Develop and mentor Implementation Consultants and project team members.
  • Develop all processes and tools for customer implementation lifecycle and identify all defects and provide an efficient interface with all marketing and technical departments. 
  • Maintain all project plans and ensure compliance to timeframe and collaborate with stakeholders for all implementation processes.

Educational/Experience Requirements: 

  • Must possess Graduate/ Master Degree in relevant field.
  • Must have minimum 2 years’ experience in Implementation/ project Management of the HIS, RIS, PACS & HRMS Modules for Hospitals.

Skills/Knowledge Levels Required:

  • Exceptional ability to do Hospital work flow study and Gap analysis with Hospital Key user (HOD) to align HIS as per their requirement.
  • Coordination with off shore team for understanding the requirements and getting requirements to be incorporated in existing HIS in given time line.
  • Conducting the end to end-end user training programs.
  • Ensuring smooth functioning of HIS and post GO LIVE with handover of the same to client’s.
  • Well versed with HL7, HIS system RIS, PACS and HRMS.
  • Knowledge of project management techniques and tools.

Apply Instruction

Candidates are requested to send CV with recent photograph to labaidhr@labaidgroup.com or The Head of Human Resources, Labaid Group, House # 01, Road # 04, Dhanmondi, Dhaka-1205 not later than August 18, 2018. Please mention the post you have applied for at the subject of the mail.

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