A GLOBAL LEADER IN MARINE AND ENERGY MARKETS INTENDS TO RECRUIT FOLLOWING PROFESSIONAL IN FIELD SERVICE DEPARTMENT OF ITS BANGLADESH OPERATION.

Operations & Resources Manager, Field Service

Responsibilities:

• Lead and manage daily service delivery activities to enable optimal performance of customers’ power plant installations and to ensure customer satisfaction.
• Ensure that technical and operating issues/tasks are solved in optimised way.
• Lead and coach personnel within own team.
• Competency & development planning and as well as short and long term resource planning.
• Continuously improve motivation and results of the team through F2F meeting during performance management and employee engagement program.
• Plan, coordinate and direct services work order (from creation to invoice) with the aim to prioritize the orders and fulfil the customer requirements.
• Ensure resources availability and quality of works.
• Job schedule preparation and monitoring on daily basis for both Field Service & Workshop jobs.
• Act as interface with the internal and external customer during the work for better understanding and minimizing gap.
• Monitor and report the operational KPIs in order to ensure maximum efficiency.
• Ensure quality deliverance with “zero Injury mind-set”.
• Look after the compliance of the Field Service guidelines and processes.
• Coordinating with sales department and other delivery functions (Parts & Logistics, Technical Services, Contract Management, Project Management and Customer Assistance/Warranty).
• Ensure activities meet with and integrate with organizational requirements for quality management, health and safety, legal stipulations and environmental policies.

Experience:

• Minimum 16 years increasingly responsible managerial experience.
• Candidates with job experience in power plants/marine/industrial at managerial level will be given preference.
• In-depth understanding of operations/maintenance management procedures.
• An analytical mind with problem-solving skills.
• Excellent organizational and multitasking abilities.

Education:

• B.Sc. in Engineering / Marine Engineer Class 1 or equivalent from a reputed university/institution.

Interested candidates are requested to email CV at mnc.energyengineering.jobs@gmail.com or apply online through bdjobs.com latest by 12 January 2019.