CAREER OPPORTUNITY IN

A Leading IT Solution Provider

POSITION NAME

      ATM Support Engineer
   

Number of Vacancies

       N/A
   

Job Description /
Responsibility

  • Attending customer’s complaints and queries through phone calls, emails, or any other mean.
  • Attending support call delegated by supervisor
  • Perform Preventive Maintenance work to the deliver terminal
  • Providing remote or onsite technical supports to the clients.
  • Diagnosing and troubleshooting incidents which may be complex or long-standing problems.
  • Preparing and keeping record of daily activity and managerial report.
  • Carry out any other tasks as delegated by the Supervisor.
   

Job Nature

  • The selected candidates will be offered to join the organization as probationary officer. Based on individual key performance and integrity, full time position will be offered.

   

Educational Requirements

  • Diploma/BSc in CSE/EEE or any other relevant subject
 

Additional Job Requirements

  • ATM Hardware troubleshooting and maintenance.
  • ATM Software install and troubleshooting.
  • PC troubleshoot, assembling and maintenance.
  • Sound knowledge in motherboard/Device Controller Board of Electronics peripheral.
  • Configuring and troubleshooting desktops, laptops and printer devices.
  • Installation Operating System (Windows XP, Windows 7).
  • Installing software and application to user standard.
  • Knowledge in networking.
  • Excellent communication and interpersonal skills.
  • Computer Literacy is must and strong analytical ability.
  • Fluency in speaking and writing both in Bangla and English.
  • Flexible with shift timing. Mandatory to do shift duty during holidays and festivals.
  • Team player and ability to work on under pressure.
  • Mentality/Physically to work extended hours if required.
  • Desire to rise and fulfill leadership roles quickly to accommodate rapidly growth.
 
Other Benefits
  • Career development & growth opportunities through rigorous on the job as well as professional trainings. Attractive remuneration to the deserving candidate.

 
Job Location
  • Anywhere in Bangladesh



Application Deadline: May 15, 2014