Career Opportunity
A Leading Automobile Brand

The company is the leading authorized importer and distributor of several automobile brands in a South Asian country.  Brands represented include Land Rover, Nissan, Hyundai and SsangYong. The business has been the market leader for the past decade and collectively accounts for over 50% of new cars sold each year in the country.  The company employs over 400 people.

 

Job Title: Service Advisor – Aftersales

Responsibilities

  • Greeting customers promptly and receiving & managing reservations.
  • Confirming and identifying customers’ needs.
  • Recommending upcoming periodic checks and maintenance to prospective customers by phone.
  • Confirming the shop’s operational status and stock of necessary parts and providing instructions for arrangements.
  • Confirming and updating information on customers’ vehicle files (and creating files for new customers).
  • Providing price quotations using specified forms. Contacting customers for additional work and obtaining approval.
  • Filling repair order sheets and processing them.
  • Confirming progress of activities and contacting customers. Explaining work duties to customers.
  • Promoting and selling recommended products.
  • Advising customers on vehicle use and explaining and recommending the next inspections and repairs.
  • Confirming customer satisfaction and dealing with complaints through follow-up calls.
  • Other duties as assigned by the superior.

 Required Qualifications & Experience

  • Diploma in Automobile Engineering / B.Sc. in Mechanical Engineering. Minimum 03 (Three) Years.

Salary and Other Benefits:

  • Attractive compensation packages for the deserving candidates.

Candidates fulfill the above mentioned requirements are encouraged to send their CV along with a cover letter & recent passport size color photograph on/before October 26, 2017 marking the name of the position applied for on the top of the envelope to the following address:

Human Resources Department

206/1 – 207/1, Bir Uttam Mir Shawkat Sarak, Tejgaon I/A, Dhaka – 1208, Bangladesh.