Career Opportunity with IRC, Bangladesh

Senior Health Manager

Work Location
Job Title
Senior Health Manager
Reporting To
Senior Program Coordinator
Expected Start Date
At Earliest
Contract length

Up to October 31, 2019 (with possibility of Extension subject to funding, program needs and performance of incumbent)

Remuneration Package
Competitive Base Pay With Fringe Benefits (Medical Benefits + Bonus+ Leaves Entitlements + Housing Allowance) As per IRC National Pay Scale in Bangladesh

Program Brief

Founded in 1933, the International Rescue Committee (IRC) is one of the world’s leading agencies working in post-conflict and development contexts, supporting communities in over 40 fragile, failed and developing states. In this capacity, we work to restore safety, dignity and hope to millions who are uprooted, struggling to endure and wishing to advance on a path of development.

The IRC has been present in Bangladesh since 2017 and obtained registration with the NGOAB in March 2018. Since the IRC obtained registration in March 2018, it has moved quickly to expand its integrated emergency health and protection response through both direct and partner-based programming focused on primary healthcare, women’s protection and empowerment, sexual and reproductive health, gender-based violence and child protection. Recently IRC has also introduced two new programs: Protection Rule of Law (PROL) and Education. Through 2018, the IRC’s response strategy will primarily target Rohingya refugees in Cox’s Bazar, while meeting the significant needs in both refugee and host populations, as already existing vulnerabilities are compounded with cyclical monsoon and cyclone seasons that impose additional threats to the lives and protection of those refugees as well as vulnerable host populations. IRC will grow over time its geographic coverage within Cox bazar and to other parts of the country, thus expand its’ networks and partnerships around emergency preparedness and response work, reach beyond the Rohingya refugees, also targeting the vulnerable host groups in Cox Bazar and other parts of Bangladesh.


The Senior Health Manager will be responsible for designated health programs in coordination with the Emergency Health Coordinator and the Senior Program Coordinator. (S)He will be the focal point for designated IRC’s health services in the field and responsible for their programmatic, operational, financial, and staffing aspects. The Sr. Health Manager will also oversee and lead the implementation of IRC Health related activities before, during and after an Emergency Response in the event of a mass casualty or natural disaster. In this context, s(he)will be responsible for the management of the entire DRU as well as the Referral Hub Project. This includes the development and update of the DRU and Referral Hub SOPs, Operational Plans, and all relevant documents; and disseminating those to the DRU teams, including through capacity building.

Major Responsibilities

Project Management

  • Responsible for overall project management and coordination of quality emergency health programs, including the Referral Hub Project. Ensure that program goals, objectives, targets and activities are met, as stated in the donor agreed project work plans and log frames;
  • In coordination with the Emergency Health Coordinator, co-lead the Emergency Response within the DRU in the event of a mass casualty or natural disaster. Ensure all emergency response protocols are in place for all emergency dispatch and referrals; and build capacity of DRU staff;
  • Ensure development and execution of project planning and management documents, including but not limited to: project results framework, detailed implementation plan, financial plan, M&E plan, procurement plan, human resource plan;
  • Prepare high quality donor, management and other internal and external reports and ensure their timely submission;
  • Work with finance department to provide accurate and timely spending plans, cash forecasts, and salary allocations. Put in place measures to track financial spending and ensure budget is spent as per health project financial plans;
  • Participate in Grants Opening, Mid-Term and Closing meetings and relay key messages and guidance to field staff;
  • Work closely and coordinate with IRC Operations, Finance and Grant departments to ensure compliance with grant requirements;
  • Ensure coordination between IRC health projects, to increase synergy and complimentary between activities and locations, including as it pertains to referrals and ambulance dispatch;
  • Work closely with other IRC programs present in the same location, such as Women’s Protection and Empowerment, child protection, education and integrate program components; and
  • Provide strategic oversight on coordination of IRC ambulance services, emergency referral hubs, live bed management, logistics.
  • Support the process of program staff recruitment as need arises.

Program Quality and Technical Support

  • Conduct regular monitoring visits to the various project sites, ensuring that projects utilize standardized protocols, policies and guidelines, as outlined by the Ministry of Health and WHO. Identify technical quality and/or other implementation issues, and provide solutions and follow-up to ensure projects are on track to meet goals and are consistent with established best practices;
  • Ensure that the health program is implemented in line with the IRC Strategic Action Plan and its outcomes;
  • Strictly follow up the medical and operational supply chain system, ensure that staff are recording stock, timely ordering for the supplies and accountabilities in relation to the warehousing and using of the supplies including medicines and medical items essentially;
  • Promote the culture of learning and documentation so that lessons learned and good practices are documented and shared for institutional memory and learning. Ensure that field experiences are documented and used to advocate on behalf of the communities;
  • Assess unmet needs in the health sector with a special focus on Primary and Reproductive Health and make recommendations for how IRC can better address identified unmet needs, contributing to the IRC’s health strategy; and
  • Support development and maintenance of effective and efficient oversight, support, quality control and reporting systems and processes.

Staff Supervision and Development

  • Provide direct supportive supervision to the health managers/health facility in-charge, and support them to do the same for the health staff they supervise to enable them to successfully perform in their positions;
  • Ensure training and ongoing capacity building opportunities for existing and new staff on technical and project management skills;
  • Responsible for performance management including setting performance objectives and conducting regular performance appraisals on progress with supervisees, providing timely and constructive feedback to develop their professional practice;
  • Spend significant time in field locations to provide hand holding support to team and supportive supervision; and
  • Ensure staff well-being and care is prioritized and is an integral part of weekly/monthly work plans.

Coordination, Representation and Advocacy

  • Liaise with other health actors including the Health Sector, other NGOs, the UN, site management, the military, and the government;
  • Proactively build strong working relationships at the site levels with other international and national actors/organizations and UN agencies; and
  • Under the guidance of SPC, represent IRC in relevant coordination meetings at camp and sub district level including sector coordination meetings.

Other duties and responsibilities

  • Maintain open and professional relations with all IRC and partner team members, promoting a strong, respectful team spirit, ensuring effective communication, and opportunities for debriefing;
  • Consistently and proactively monitor/assess the safety and security of field teams, promptly reporting concerns or incidents to IRC management and liaising with other external parties as required to maintain/enhance the security environment;
  • Escalate major incidents to the Emergency Health Coordinator, Senior Program Coordinator and Security Manager; and
  • Other duties as assigned by the supervisor to enable and develop IRC programs.


  • At least 7 years work experience in a management or coordination role;
  • Proven experience in responding to health in emergencies / humanitarian crisis in international settings;
  • Excellent project management and budget management skills. Experience in developing and implementing monitoring and evaluation tools to ensure project delivery;
  • Excellent emergency response planning and response management skills;
  • Demonstrated experience in successfully leading, building and strengthening a program team in a dynamic, challenging and changing context;
  • Demonstrated experience in supervising, mentoring and building capacity of national staff;
  • Ability to deal with competing demands and requests; and to be innovative, flexible, and adaptive;
  • Must be a team player with excellent interpersonal skills and ability to work under pressure in a stressful environment, displaying patience, compassion and diplomacy;
  • Must adhere to confidentiality policies and codes of conduct;
  • Must be computer literate (Word and Excel). Fluency in Bangla and/or Chittagonian, and English. Understanding of Rohyinga a plus; and
  • Preference will be given to those who are familiar and have worked in Rohingya Camps.



Concentration / Major

Master’s Degree

Major in Emergency Management, Public Health, Emergency Coordination, emergency medical education is preferable.



How to apply:

Application Deadline: April 23, 2019

Only short listed candidates will be invited for interview
Female candidates are highly encouraged to apply
''IRC is an equal opportunity employer''