Do you see yourself as a TRAINING MANAGER.


What's your passion? Whether you're into surfing, swimming or scuba diving, here at Intercontinental Dhaka we're interested in YOU!  We love to employ people who apply the same amount of passion and dedication to their jobs as they do to their hobbies - helping us to become one of the very best companies in the world.  By sharing your expertise and passion, you will help us to achieve our vision which is 'Great Hotels Guests Love'.

Position Title: Training Manager

Department: Human Resources and Training

Overall responsible for: To ensure that all aspects of training and development in the Hotel are planned, carried out, followed-up and evaluated, to company standards. Interacts and cooperates with the Director, HR & Training as well as with other employees of the Human Resources Department. Interacts and cooperates with the Hotel employees on all matters related to Training.

At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Key Duties & Responsibilities:

  • Responsible for ensuring the cost of the training and development is kept with budget limitations.
  • In conjunction with the Director, Human Resources and Training participate in developing a budget which will cover the training and development needs of the Hotel personnel.
  • In conjunction with all Department Heads develops a training plan which will meet the overall training and development needs of all employees
  • Organizes, conducts and supervises orientation of new and existing employees, in conjunction with Director, Human Resources and Training.
  • Responsible for ensuring that all training is recorded.
  • Supports the Department Heads and Outlet Managers in accomplishing their training plans by:
    • Scheduling training
    • Assists in preparing training areas
    • Advises on training systems
    • Assists in preparing training data
    • Help to determine training methods
    • Provides instructional aids and material
    • Sets evaluations procedures
    • Arranges for guest instructions when possible
  • Organizes and maintains the following:
    • Hotel library
    • Training aids
    • Training programmes
    • Attendance records
  • Gives regular reports to Director, Human Resources and Training on training and development within the Hotel.
  • Responsible for ensuring that the training reports are compiled and forwarded, through the General Manager’s office to the region office.
  • Plans, coordinates and evaluates, through relevant Department Heads, all inter-departmental training.
  • Plans, conducts and evaluates various off-the-job training programmes, such as Communications, Supervisory, and Courtesy, not limited to.
  • Responsible for ensuring that the annual training and development plan is being implemented.
  • Counsels the Personnel on educational courses.
  • Organizes and supervises all fire training in the hotel with the Chief Engineer, and keep records of the same.
  • Responsible for ensuring, through Department Heads, that all job descriptions are completed and that each employee has a current copy of his/her own job description.
  • Assists Department Heads and Outlet Mangers in preparing Standards of Operating Procedures, and personal development plans.
  • Assist the Department Heads in their selection and training of department trainers.
  • Assists departmental trainers in organizing, conducting and evaluating on-the-job training.
  • Any task as and when required, not limited to.

Education: Bachelor Degree in Business Administration is essential. Masters in Business Administration & major in HRM is preferred

Qualifications:

  • Leadership and organizational abilities
  • Ability to own and promote brand standards in alignment with company vision
  • Good at mentoring, coaching and people management
  • Sound knowledge of Microsoft Office.
  • Good in public speaking in both English and Bangla.

Experience: 3-6 Years related experience in similar position.

Age: 28 - 35

Skills Required:

  • Strong multi-tasking and time management skills
  • Team Player
  • Problem-solving
  • Excellent communications skill.

Others: Needs to be self motivated - positive minded, able to train/motivate/lead team efficiently. 

Salary: As per company policy.

Apply Instruction

Application Deadline: March 24, 2019

Only shortlisted candidates will be communicated.