Do you see yourself as a HOUSEKEEPING COORDINATOR

What's your passion? Whether you're into surfing, swimming or scuba diving, here at Intercontinental Dhaka we're interested in YOU!  We love to employ people who apply the same amount of passion and dedication to their jobs as they do to their hobbies - helping us to become one of the very best companies in the world.  By sharing your expertise and passion, you will help us to achieve our vision which is 'Great Hotels Guests Love'.

Position Title: Housekeeping Coordinator.

Department: Housekeeping & Laundry

Overall responsible for: To effectively co-ordinate designated administration within the Housekeeping department and to assist the Executive Housekeeper with delegated tasks.

Key Duties & Responsibilities:

  • To prepare attendance records as per standard.
  • To submit to the payroll department overtime, time off, time in and absenteeism in time.
  • To ensure that the monthly budget allocation is inline, and check the situation with Housekeeping management on a daily basis.
  • To maintain and update employees files to include: disciplinary records, vacation forms, attendance forms, absenteeism and letter of recommendation from guest.
  • To establish and maintain a filing system and keep updated files for: management information, purchasing system and as directed by the Executive Housekeeper.
  • To type for housekeeping management as required.
  • To assist the department with inventory and ordering of supplies.
  • To assist with telephones answering and message taking in a professional manner.
  • To handle all incoming and outgoing correspondence to the agreed standard.
  • To be responsible for maintenance follow up and correct compilations maintenance request forms.
  • To be competent with the Compaq terminal.
  • To set up and maintain Computer programmes/files as directed.
  • To maintain guest room history files.
  • To maintain stationary supplies and requisite guest supplies for the Housekeeping office.
  • To maintain adequate supplies of all Housekeeping master copies.
  • To maintain training records and liase between staff and training department.
  • To make store requisition, collect store items on weekly and deliver them to Housekeeping store room.
  • To record on Lost & Found items for references purpose.
  • Co-operate with the company to achieve compliance with FLS legislation
  • Not undertake any activity which compromises their personal FLS, or the FLS of others
  • Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department
  • Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook.
  • Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.
  • Comply with Time and Attendance Policies set by the hotel.
  • Actively participate in training and development programs and maximize opportunities for self-development.
  • Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety.
  • Familiarize yourself with emergency and evacuation procedures.
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager.
  • Comply with the Company’s Corporate Code of Conduct.
  • Familiarize self with the company values (Great Hotels Guests Love) and model desired behaviors (Winning Ways, Room to be Yourself) and ways of working (IHG Wheel).
  • Perform all tasks as directed by the Manager in pursuit of the achievement of business goals.
  • Any task as and when required, not limited to.


Diploma in Hotel Management/ related field is required. Bachelor degree in Hotel Management is preferred.


  • Customer service skills and problem solving abilities.
  • Good organised and demonstrates good planning skills
  • Good understanding of the hotel and hospitality business
  • Demonstrated ability of interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Good in the use of Microsoft Office.

Experience: 2 years related experience in a 5* hotel/ luxury properties.

Age: 22 - 30

Physical Features: Sound Health & energetic

Skills Required:

  • Good in stress management
  • Good in communication.
  • Good in speaking and writing in English
  • Ability to work independently and within a team environment

Others: Needs to be positive minded & self motivated and willing to work nights, weekends, and/or holidays.  

Salary: As per company policy.

Apply Instruction

Application Deadline: December 08, 2018

Only shortlisted candidates will be communicated.