Do you see yourself as a LAUNDRY COORDINATOR

What's your passion? Whether you're into surfing, swimming or scuba diving, here at Intercontinental Dhaka we're interested in YOU!  We love to employ people who apply the same amount of passion and dedication to their jobs as they do to their hobbies - helping us to become one of the very best companies in the world.  By sharing your expertise and passion, you will help us to achieve our vision which is 'Great Hotels Guests Love'.

Position Title: Laundry Coordinator

Department: Housekeeping & Laundry

Overall responsible for: Under the direct supervision of Laundry Manager and the guidance of the Executive Housekeeper, assist the Laundry Manager to ensure smooth, safe and profitable running of laundry operations for in-house and outside laundry that quality standards are, met while delivering a guest experience that is unique and brings the brand to life.

Key Duties & Responsibilities:

  • Monitors controls on wash formulas, to ensure a high linen standard, at lowest possible costs and a minimum of tensile strength loss.
  • Coordinates with Housekeeping and Food & Beverage Departments, to ensure that there is an adequate supply of clean linen and uniforms available at all times, in particular on weekends/holidays, when laundry is closed.
  • Coordinate the day-to-day operation of the laundry/dry cleaning department, to ensure optimum quality of hotel linen standard.
  • Inspects guest laundry, dry cleaning ad press work on a daily basis, to ensure optimum quality of work prompt pickup and delivery of garments.
  • Assist in maintaining standard operation procedures to minimize waste and maintain “green” initiatives (examples: IHG’s environmental recommendations).
  • Ensures that laundry FLS standards are maintained on regular basis
  • Develops and implements standard operating procedures, as well as production and quality standards.
  • Checks all laundry and dry cleaning equipment constantly, to ensure that machines are kept clean, properly  maintained     and in efficient operating condition.
  • Coordinate the operation of the assigned area.
  • Prepares work schedules.
  • Prepares production reports.
  • Re-assigns staff to other tasks if needed.
  • Trains and guides new staff or those who needs training.
  • Conducts the Performance Evaluation of each Laundry staff in coordination with the Laundry Manager.
  • Reports to the Laundry Manager any unusual incidents occurring in the area.
  • Maintain the cleanliness of the area.
  • Performs other duties related to supervision dictated by new procedures and machines.
  • Co-operate with the company to achieve compliance with FLS legislation
  • Not undertake any activity which compromises their personal FLS, or the FLS of others
  • Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department
  • Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook 
  • Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.
  • Comply with Time and Attendance Policies set by the hotel.
  • Actively participate in training and development programs and maximize opportunities for self-development
  • Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
  • Familiarize yourself with emergency and evacuation procedures
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager
  • Comply with the Company’s Corporate Code of Conduct
  • Familiarize self with the company values (Great Hotels Guests Love) and model desired behaviors (Winning Ways, Room to be Yourself) and ways of working (IHG Wheel).
  • Perform all tasks as directed by the Manager in pursuit of the achievement of business goals
  • Any task as and when required, not limited to.


Diploma in Hotel Management/ related field is required. Bachelor degree in Hotel Management is preferred.


  • Customer service skills and problem solving abilities & extremely organized and demonstrates good planning skills
  • Good understanding of the hotel and hospitality business
  • Demonstrated ability of interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Good in the use of Microsoft Office.

Experience: 2 years related experience in a 5* Hotel/ luxury properties.

Age: 22 - 30

Physical Features: Sound Health & energetic

Skills Required:

  • Good in stress management
  • Good in communication.
  • Good in speaking and writing in English
  • Ability to work independently and within a team environment

Others: Needs to be positive minded & self motivated and willing to work nights, weekends, and/or holidays.  

Salary: As per company policy.

Apply Instruction

Application Deadline: December 08, 2018

Only shortlisted candidates will be communicated.