What's your passion? Whether you're into surfing, swimming or scuba diving, here at Intercontinental Dhaka we're interested in YOU! We love to employ people who apply the same amount of passion and dedication to their jobs as they do to their hobbies - helping us to become one of the very best companies in the world. By sharing your expertise and passion, you will help us to achieve our vision which is 'Great Hotels Guests Love'.
Position Title: F&B Administrator
Department: Food and Beverage
Overall responsible for: To assist the Director of Food and Beverage and Food & Beverage Manager on their daily tasks. To maintain good relations with the entire F&B Staff. Keep track of functions in each and every outlet. To maintain close liaison with other departments, especially Sales, Conference & Banqueting and Front Office.
Key Duties & Responsibilities:
- Supervises the activities of all outlets.
- Ensures that operational equipment is maintained in adequate working order.
- Assists outlet managers with staff training and product knowledge.
- Coordinates the day-to-day F&B operations.
- Implements SOP’s with approval of F&B director and controls SOP’s in all F&B outlets.
- Welcomes walk-in guests inquiring about conference rooms and banqueting facilities on absence of sales people.
- Reports all discrepancies noticed during service to the concerned outlet manager and records them for F&B director.
- Controls that the hotel standards are respected on F&B service level.
- Handles guests’ requests, reservations coming through the F&B office.
- Works along with outlet managers to prepare special events.
- Works in the restaurant outlets on absence of the managers or during busy times.
- Elaborates projects assigned in order to improve the overall F&B service.
- Knows the departmental goals, standards, policies and procedures which may include some familiarity of other departments within the hotel.
- Co-operate with the company to achieve compliance with FLS legislation.
- Take moral and legal responsibility for conducting themselves in their work so they do not expose themselves or others to risk.
- Not undertake any activity which compromises their personal FLS, or the FLS of others.
- Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department.
- Comply with hotel rules and regulations and provisions contained in the employment handbook.
- Comply with company grooming standards at all times to portray a professional image of self and the hotel.
- Comply with time and attendance policies set by the hotel.
- Actively participate in training and development programs and maximize opportunities for self-development.
- Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.
- Familiarize yourself with emergency and evacuation procedures.
- Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the line manager.
- Comply with the company’s corporate code of conduct.
- Familiarize self with the company values (Great Hotels Guests Love) and model desired behaviors (Winning Ways, Room to be Yourself) and ways of working (IHG Wheel).
- Perform all tasks as directed by the manager in pursuit of the achievement of business goals.
- Any task as and when required, not limited to.
Experience: 2 years related experience in a 5* Hotel/ luxury properties.
Age: 25 -30
Physical Features: Sound Health & Energetic.
Skills Required:
- Demonstrated ability of interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Good understanding of the hotel and hospitality business
- Problem-solving, reasoning, motivating, organizational and training abilities
- Good in the use of Microsoft Office.
Others: Needs to be positive minded & self motivated and willing to work nights, weekends, and/or holidays.
Salary: As per company policy.
Apply Instruction
Application Deadline: November 22, 2018
Only shortlisted candidates will be communicated. |
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