Career Opportunity at ICONIC SOLUTIONS (PVT) LTD.
An USA Based Outsourcing Company (Financial Sector)

Position: Client Relationship Executive

Key Point:

  • Only Apply if you are interested to work at NIGHT SHIFT and having relevant experience

Vacancy: 05

Job Description / Responsibility:

  • The candidate must have a good eye sight, with excellent spelling, grammar and punctuation skills and analytical abilities.
  • Able to communicate independently with foreign clients (US) over phone and email.
  • Able to communicate with each client with professional manner directly aligned with the client’s through leadership and content platform.
  • Able to schedule daily works, maintaining work status and response clients regarding work order and current status of the orders.
  • Able to take care of mail, receiving orders over phone or from recognized site and upload reports to client’s site.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Perform any other operational task assigned by the supervisor/higher authority
  • Self-motivated, independent worker with the ability to multitask.

Employment Status: Full-Time

Educational Requirements:

  • Graduate in any discipline (We mainly focusing on the skills not on the educational qualifications, if you can speak English like a native English speaker and have good-sense then apply)

Experience Requirements:

  • Must have 2 years of relevant experience (Candidates who worked as a supervisor in the international call center will get preference, however this is not a call center).

Job Requirements:

  • Applicant will have to work at NIGHT SHIFT.
  • Must be a team player and can get along with the co-workers.
  • Strong knowledge on computer/net surfing/mailing.
  • Good communication skills in English both spoken and writing.
  • Excellent Communication skill with foreign customers.
  • Good Band Score in IELTS (Minimum 6.0) will get extra advantage.

Job Location: Chittagong

Salary Range: Negotiable (Depends on skills and experience)

Other Benefits:

  • Two festival bonuses
  • Performance bonus
  • Yearly increment based on performance
 

How to Apply

Send your CV to jobs.iconic.bd@gmail.com along with a Photograph
No forwarding is required

Application Deadline: November 20, 2018