Job Context

Hotel Elaf International is looking Executive officer - Reservation to oversee the daily operations of resorts reservation and front desk. He will be responsible for guest reservations and attending to their other needs that are instrumental to their comfort during their stay at the resort. In Addition to this he will maintain relevant administrative responsibilities in the Resort.

Vacancy
02

Job Responsibilities

Responsible for room reservation, phone calls receive from inside and outside guests. Maintain reservation register in computer. Responsible for front office duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer services. Dealing with customer complaints and requests in an effective and courteous manner, providing or seeking solutions as quickly as possible. Process bills of guests and daily reports on reservation activities. To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area. To administer all routes of reservations (eg, online, phone) to ensure that room bookings or cancellations are made and recorded accurately. To keep up to date with room prices and special offers to provide accurate information to guests.

Educational Requirements

• Bachelor degree in any discipline
• Skills Required: Computer operating

Experience Requirements

• 1 to 2 year(s)
• The applicants should have experience in the following area(s):
  Customer Support/ Client Service
• The applicants should have experience in the following business area(s):
  Hotel, Resort
• Fresher’s are also encouraged to apply.

Additional Requirements

• Age 18 to 28 years
• Only females are allowed to apply
• Preferably an excellent communication and client care skills

Compensation & Other Benefits

• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2(Yearly)

Employment Status
Full-time

Job Location
Cox’s Bazar

Salary
Negotiable

Apply Instruction:

Or

Send your CV to the address below:
Hotel Elaf International
Plot # 52, Block-B,
Sugandha Point, Kolatoli, Cox's Bazar.

Application Deadline: 21 March, 2019