Job Vacancy Announcement

HELVETAS is an international organization, operating in more than 30 countries in Africa, Asia, Latin America and Eastern Europe in the domains of water & infrastructure, environment & climate change, rural economy, skill development & education, and governance & peace. In Bangladesh, HELVETAS supports the development of rural livelihoods and local governance through  direct support to agriculture and has demonstrated experience in improving access to drinking water as well as reduction of water induced risks, including flood, erosion, and salinity targeting the extreme poor and disadvantaged. HELVETAS, in partnership with ACTED, is launching an emergency operation to respond to the Rohingya Refugee Crisis and is working in particular the sector of Site Management (CCCM) in the Camps of the Kutupalong-Balukhali Expansion Site, Cox’s Bazar.

HELVETAS/ACTED seeks to recruit:

Senior Site Officer

Must be fluent in Chittagong dialect

Salaries will be based on qualifications and experience with a range between BDT 70,000 -77,000 BDT  per month.

Selection criteria

The main criteria used in the selection of the Senior Site Officer are the following:

  • Proficiency in English (spoken and written) and Chittagong local language is a must
  • Previous experience working for NGOs in similar position
  • Previous experience in team management
  • Excellent liaison and communication skills
  • Experience in using MS Office (Excel, Word, PowerPoint) essential
  • Should have knowledge on humanitarian principals and attitude to work in Refugee Camps

Key Responsibilities

  • Management of Field Staff
  • Liaison and coordination with all humanitarian partners working in the site
  • Liaison and coordination with Camp-in-Charge (CiC) and local authorities
  • Monitoring of service provision by humanitarian partners at site level. Support to partners to achieve agreed minimum standards and service delivery quality.
  • Timely report to the Site Manager any gaps in the service delivery
  • Oversee the establishment and coordination of community governance and representation committees, including Camp Management Committee (CMC), women’s and youth committees, including through coordination and relationship-building with community leadership groups and community members on a formal and informal basis
  • Conduct/support trainings for community representatives on site management or other relevant topics when needed
  • Liaise and actively cooperate with the Information Management Unit (IMU) for data analysis
  • Ensure a relevant flux of information from the field level to the IMU
  • Support and consider gender, protection, and GBV concerns in all aspects of activities
  • Promotion of and adherence to Prevention of Sexual Exploitation and Abuse principles and guidelines (for site residents, ACTED staff, partner agencies)
  • Support and promote participation of women, youth, and marginalised groups
  • Creation and follow up of weekly and long-term workplans for the project implementation
  • Provide inputs for the elaboration of Procurement plans as requested by the Site Manager
  • Attend regular staff coordination meetings for the site
  • Timely reporting on problems and challenges in the site to Site Manager (e.g. activities implementation, urgent complaints and concern raised by the community etc)
  • Timely reporting on security and safety incidents, including fire, landslides, floods and any possible security hazards in the site to Site Manager
  • Accurate record keeping of project documentation, including photos, as requested by the Site Manager
  • Ensuring compliance to ACTED internal procedures and donor procedures

Code of Conduct

The Senior Site Officer is required to abide by and observe:

  • NGO’s child protection policy
  • NGO’s code of conduct
  • NGO’s anti-terrorism policy
  • NGO’s Data Protection policy
  • Non-discrimination
  • Transparency, integrity and accountability
  • Good will and positive attitude in the accomplishment of his/her tasks
  • Cooperative attitude in the interaction with the NGO’s staff and the site population
  • Confidentiality

Line Management

The Senior Site Officer will report to and operate under the guidance of the Site Manager.

To apply

Interested and motivated candidates must submit a CV and cover letter to apply for this position by December 15, 2018. Applications can by e-mail to

Applications must include proof of relevant experience and references.

Please write at the top of your application “Application for Senior Site Officer”. Ensure working phone number is included in the application. Shortlisted candidates will be notified by phone. Please be aware that application material is not returnable.

Female candidates are strongly encouraged to apply