Green Hill (GH) is a Chittagong Hill Tracts (CHT) region based NGO in Bangladesh, since its inception, March 02, 1994 has been actively engaged in empowering the poorer and hill people with special focus on women, children, socially excluded persons, differently able persons (DAP) extreme poor and indigenous communities living in the hard to reach and un-served areas of the CHT region. The organization is affiliated with some international donors and Himalayan region based development partners. Currently, the organization deals with health, education, livelihoods, extreme poverty, agriculture and market development, water and sanitation (WASH) and community legal service, community empowerment related interventions.

Responsibilities

• Programmatic :
• Responsible for day to day management and operation of the static clinic and others service delivery points.
• Set service specific indicator’s both for static clinic and satellite clinic except FP
• Conduct monthly coordination meeting along with all the staff and review performance against set objective
• Periodically meet with CHW/CSPs and support them both programmatic and management support including regular supply and their stock.
• Ensure all staff are trained and effective in their positions.
• Ensure the quality data-MIS, financial, inventory and others generated from the clinic level and routinely analyzed and used in management decision making.
• Help Project Director and/or Project Manager for expansion and roll-out of health services
• Maintain list of referral centers.
• Ensure that the clinic comply with MCP, TIAHRT and Helms policy.
• Ensure monthly reports and other periodical reports as required
• Quality Assurance :
• Ensure compliance of clinical guidelines and protocols
• Responsible for maintaining the overall quality of the clinic
• Ensure that clinic level Quality cycle has been established and functional
• Responsible for maintaining quality of the infrastructure of the clinic as per AUHC clinic model
• Ensure stock balance of drugs and family planning commodities
• Visit satellite clinics; observe if satellite clinics are organized as per schedule and guideline. Check if supplies including supplies of RDF are at appropriate level; and if supplies meet the quality standard ensure that QMS has conducted, in collaboration with NGO office, to all services delivery points to evaluate clinical quality and identify area for improvement, check if service are recorded correctly in the appropriate forms/register
• Exit interview the customers at static and satellite clinics, take action according to customer’s feedback to increase their level of satisfaction
• Management Functions :
• Apply for clinic registration, area allocation/satellite clinic spots from local GOB officials
• Liaison with district technical committee(DTC) for recommendation of registration renewal
• Liaison with UFPO to ensure regular supply contraceptive of GOB
• Supervise work of others service providers and admin assistant’s work on maintenance of store and fixed assets register; office supplies and other their distribution up to date.
• He/she must ensure that clinics and outside of clinic are clean.
• Make necessary arrangement for valid and reliable data recording and reporting with the assistance of other service providers.
• Established linkage with SMC and commercial medicine and products supplies, get supply of contraceptive and logistic from them.
• Ensure need based training of all clinic staff and CHW/CSPs.
• Ensure MIS data are accurate and data is routinely analyzed and used in management decision making.
• Ensure formation and meeting of static clinic advisory committee (SCAC) and satellite clinic support group (SCSG) and to hang and use map of catchment’s area of the clinic.
• Financial and Logistic:
• Ensure zero stock out of essential drugs and contraceptives
• Ensure that contraceptive and other logistics are procured; ensure proper storage and distribution of conceptive and medicines
• Ensure quality control of such supplies with two months minimum reserve
• Ensure adequate transparency in financial control, proper governing and monitoring to the expenditure of funds as per guideline
• Operate project account jointly with any other designated person as per AUHC guideline
• Ensure that petty cash is maintained as per financial guideline
• Ensure compliance of audit recommendations and
• Ensure reliable accounting and inventory system
• Coordination & Public Relation:
• Make liaison with GoB and other stakeholder for program implementation and represent the clinic in all government and other meeting
• Represent smiling sun clinic in the monthly family planning committee and district coordination committee meetings update clinical activities
• Coordinate with AUHC and update them on clinic activities
• Extend cooperation to SHN clinic as advised by AUHC
• Human Resource Management and staff development :
• Ensure that each staff has job description, and conduct periodic staff performance appraisal
• Arrange training for staff in coordination with NGO and AUHC and as per business plan
• Marketing/BCC Activities :
• Work with service promoter (SP) to develop and implement a clinic level marketing strategy and plan each service delivery points
• Ensure service promoter (SP) conducts health education sessions for the waiting customers at clinic and satellite and IPC with community leaders and influential group
• Ensure SP conduct community meeting with intended customers for different service
• Contact community institutions, groups and satellite clinic house owners to promote clinic and its service
• Check if the BCC materials are available and used appropriately at static and satellite clinics.
• Carry out other project related duties as delegated by the Project Director.

Salary & Benifits: Monthly Gross BDT 25,000 – 30,000. (i.e. Festival Bonus and other benefits as per organisation policy, subject to qualification and experiences.)

Application procedure: Interested candidates with above requirements are requested to submit application through e-mail: hrm@greenhill-bd.org. The deadline for submission of the application is December 17, 2018.

Only short-listed candidates will be invited for the interview.