Genuity Systems Ltd. is an IT company established in the year 2003. It is aiming at establishing itself as one of the prestigious entities in world market to provide IT and telecom related services. Our services include Call center solution, IP-PBX solution, Long distance telephone service (From USA, Canada, Australia and UK), VoIP soft-switch and billing, Mobile Dialer, IVR, and advance IT training.

For the support of own customer of USA, Canada, Australia and UK Genuity Systems is searching excellent skill candidates for its inbound and outbound Call Center Team.

Position : Executive, Customer Care (Call Center)
Organization : Genuity Systems Ltd.
Educational Qualification : O Level/ A Level/ Graduate (English background)
No. of Vacancies : 5 (Five)
Job Description/Responsibility :
  • To ensure customer support smartly.
  • Capable to handle customer queries/complains instantly.
  • Candidates will have to handle Inbound / outbound calls.
  • Candidates will have to provide online customer care services.
  • Willing to work in Day / Night Shift.
  • Co-operative and challenging mentality to work with team member.

Additional Job Requirements :
  • Age below or equal to 30 year(s).
  • Communicate clearly over the phone and demonstrate good listening skills.
  • Responsible, reliable, highly energetic, polite and hardworking.
  • Needed to have tricky customer convincing technique.
  • Patient and able to handle pressure.
  • Positive attitude and self motivated.
  • Able to work with multiple web-based computer programs.
  • Experienced call center agents will get preference.
  • Must have excellent communication skill in English.
  • Spoken knowledge of Hindi will get additional preference.

Experience Requirements :
  • 1 to 2 year(s)

Job Location : Bangladesh Office (Dhaka)
Job Category : Hourly Basis
Salary : Smart Salary
Other Benefits : As per company policy
Application Deadline : 15th November 2018
Applying Instruction :

Interested candidates are invited to send their detailed resume stating the post applying for through email to or to the address below.

Manager, Admin & HR
Genuity Systems Ltd.
Sruti Tower (4th Floor)
Plot-8, Main Road, Block-Ka, Section-6
Mirpur, Dhaka-1216, Bangladesh

Website: Genuity Systems Ltd.