Who We Are?

  • FIXKORO is the biggest service based portal all throughout Bangladesh, first of its kind.
  • A large pool of specialized data for smartphones and all the other electronic components.
  • FIXKORO saves the hassle for you to find technicians when your devices need repairing.
  • FIXKORO provides a portal where all sort of electronic repair services is available to the customers quoting a request.

How Does This Work?

  • FIXKORO upon receiving 10 home service orders at-least in a day from different locations and the orders will be divided into the technicians in FIKORO database signed up for the job.
  • With increasing demand in repair orders technicians serving the most number of orders are likely to earn more money and be rewarded in the process.
  • Each order will have different task that will be equally distributed among the technicians available online in the application.
  • If a technician receive orders of 5 quotes a day then he easily makes BDT2000 and increasing based on more orders.
  • Upon completion of each service a technician will earn a definite amount of BDT500 at-least or more.


  • Schedule, coach, counsel and discipline employees.
  • Communicate job expectations; planning, monitoring, appraising and reviewing job contributions.
  • Plan and review compensation actions; enforcing policies and procedures.
  • Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems, identify trends.
  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping.
  • Analyze process workflow, employee and space requirements and equipment layout; implement changes.
  • Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Accomplish operations and organization mission by completing related results as needed.
  • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.
  • Manage relationships with key operations vendors
  • Track vendor pricing, rebates and service levels
  • Review and approve all operational invoices and ensure they are submitted for payment
  • Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
  • Work closely with Directors and management team to set and/or implement policies, procedures and systems and to follow through with implementation.
  • Communicate all operating policies and/or issues at department meetings.

Operations Manager Top Skills & Proficiencies

  • Leadership
  • Conflict Management
  • Business Negotiation
  • Organization
  • Decision-Making
  • People Management
  • Data Entry Skills
  • Data Processing Skills
  • Dependable
  • Reporting Skills
  • Deadline-Oriented
  • Budget Development
  • Critical Thinking and Problem Solving Skills
  • Planning and Organizing
  • Communication Skills
  • Persuasiveness
  • Influencing and Leading
  • Delegation
  • Team Work
  • Negotiation
  • Adaptability
  • Stress Tolerance
  • Please note that Candidates MUST meet the responsibilities mentioned.
  • Candidates MUST have at-least 2-3 years of experience in engineering sector.
  • Candidates MUST be committed and punctual to the sensitivity of the operation.

Salary: BDT 60,000 - 80,000


House#132, Road#05, New DOHS, Mohakhali, Dhaka, Bangladesh

Interested candidates are requested to send their CVs and Portfolios at resume.fixkoro@gmail.com with a Subject line "CV for Head of Operations".

Application Deadline: 18th November, 2018

Visit the Website: www.fixkoro.com