For our client, one of the leading private bank having 150+ branches all over Bangladesh, we are urgently looking for applications to fill the below vacancies on full time basis under E-Zone HRM management.
Designation: Executive, Monitoring & Authorization Unit
Job Purpose: Detect fraudulent activities by cards transactions monitoring and authorization activity.
Educational Requirements
- A good academic background (Bachelor Degree from any reputed University)
Experience Requirements
- Communication skill in English (written and spoken)
- Knowledge and awareness of local and international cards fraudulent activates
- Communication skill in English (written and spoken)
- Good computer literacy
- Make prompt decision for related situation
- To work under pressure
Job Description / Responsibility
- Ensure smooth & accurate manual authorization
- To provide prompt, efficient and accurate support to various units related to Fraud
- Communication with customer to monitor cards transaction
- Block suspicious transaction and individual plastic
- Unblocked plastic after omitting the doubt
- VIP Listing & De-listing statuses on the card for card holders prompt transaction based on exceed single transaction limit.
- Frequency count setup on the card to continue smooth transaction from customers end.
- Reversal posting the transaction
- Support Merchants for Credit card related issue
- Provide services to Card holder for different transaction related issue
Major Competencies
- Detect and prevent potential fraud losses of issuing and acquiring.
- Update MIS of day-to-day activities & report to immediate supervisor.
- Minimize losses by timely blocking of cards where fraudulent / unauthorized activity has taken place and by escalation of transactions to appropriate units.
- Strictly maintain the roster duty.
Job Nature
Job Location: Dhaka
Salary Range: Negotiable.
Other Benefits: Gratuity, Provident Fund, Life and Hospitalization Insurance Coverage.
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