enroute is a leading business process outsourcing firm with complete solution for business growth with its unique approaches to problem identification, concept development and world class execution of diverse services. Enroute is seeking applications from hardworking, sincere and cheerful individual for its new venture with one of the largest and reputed Infrastructure solution providing Company in the world.
Job Announcement
Job Title: Service Manager (Customer Care Center)
No. of Vacancies: 4
Job Location: Rangamati, Khagrachari, Chittagong, Shitakundo.
Job Description:
- Managing Customer Service Operation.
- Delegating job responsibilities to maximize Utilization of recourses.
- Achieving RV & SIM Sales as per organization target with compliance.
- Managing Customer Complaints, follow-up solution and disseminating necessary customer feedback to concern departments.
- Cash Management (Daily Revenue earned from WIC).
- Promoting Campaigns current and latest campaigns.
Educational Qualification:
- Business graduate from a reputed national/foreign university with adequate GSM Knowledge
Job Requirements:
- 2-3 years in customer service including ½ years as supervisor.
Additional Requirements:
- Customer Service Management
- Managerial Skills
- Leadership Skills
- Planning , Execution Skills
- Excellent Communication Skill
- Social, Impressive and good personality
- Problem solving ,Analytical & Strategic
- Innovative & Dynamic
- Passionate & Cohesive Coach
Salary: 25,000 per month & yearly Festival Bonus |
