Job Brief:

We are looking for a Female Customer Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.

To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Job Responsibility:

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Educational Requirements:

• BBA / MBA or Bachelor in English from any reputed university

Experience Requirements:

• Should have 5-6 years experienced in core marketing.

Additional Job Requirements:

• Proven experience as a Client Relationship Manager
• Knowledge of customer relationship management (CRM) practices
• Experience in sales or customer service is preferred
• Problem-solving attitude
• Excellent communication skills
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset

Salary Range: Negotiable

Other Benefits

• A highly competitive & attractive compensation package along with excellent work environment is waiting for the deserving candidate.

Or

Please send your CV to hr@doreen.com.bd

Application Deadline: March 19, 2018