Career Opportunity

Delta Brac Housing Finance Corporation Ltd. (DBH), established in 1996, is the pioneer, largest and specialist Housing Finance Institution in the private sector of the country. Amongst all Financial Institutions of Bangladesh, only DBH has been rated the highest ‘AAA’ credit rating for the last thirteen consecutive years.

At present, the Company has a vacancy for a deserving individual for the following position:

Senior Executive Customer Services

Major Job Responsibilities:

  • Provide proper customer services related with post disbursement of loans to all concerned customers of the Company.
  • Respond to different types of customer correspondences and queries swiftly and efficiently.
  • Communicate and ensure changes of interest rate of the concerned customers’ loan accounts, as and when required.
  • Ensure customer retention by proper counseling with the concerned customers and take necessary measures.

Requirements:

  • Candidates, aged not over 35 years, should be Bachelor/Master in any discipline.
  • At least 5 years working experience in the Customer Services Department preferably in any Bank/FI is required.
  • Pleasant personality, well mannered and customer friendly.
  • Excellent interpersonal and communication skills.
  • Good computer operating knowledge.
  • Good command over written and spoken English.

Remuneration & Career Path:

  • The Company may even offer the higher position “Assistant Manager – Customer Services” to the deserving candidates who have particularly vast experience and are exceptionally good.
  • Competitive remuneration and other benefits including rapid career growth await for outstanding performers.

Interested candidates are requested to send an application with resume and a recent passport size photograph to the Human Resources Department, Delta Brac Housing Finance Corporation Ltd., Landmark Building (11th Floor), 12 –14 Gulshan North C/A, Dhaka – 1212 or email to recruitment@deltabrac.com on or before December 10, 2018. Only short listed candidates will be invited for interview.