Job Title : Customer Relations Representative cum Login
No. of Vacancies: N/A
Job Description / Responsibility:
- Attend and reply all kind of customers’ queries (using email-outlook, salesforce, telephone etc) regarding company, buyer standard, submission procedure, charge etc in promptly and timely manner.
- Coordinate in between laboratory stuffs and customer for solving any raised issues.
- Liaison with technical team to get update information and ensure due reports are being completed / distributed to customers within the stipulated time.
- Solve the queries raised by internal sources, login, technical etc per procedure on daily basis.
- Follow up with Reception, Login/Logout, Technical, Accounts, Store, IS Support etc on regular basis.
- Do login on high login days.
- Any other works as assigned by the management.
Job Nature:
Full time
Educational Requirements:
Bachelor Degree or above in related disciplines (Textiles, Physics, Chemistry, or Engineering will be preferred).
Additional Requirements:
- At least 3 years experience in related field.
- Good command of English. Able to work independently to meet deadlines.
- Good interpersonal, communication, problem solving and organizational skills.
- Good analytical mind and be a good team player.
- Computer Skills: Microsoft Office Applications, Database systems, Good typing speed etc.
- Physical Requirements: Long periods of time on feet, frequent movement from station to station, lifting up to 40 lbs.
Salary Range:
Negotiable
Other Benefits:
Attractive fringe packages including competitive salary will be offered together with other benefits like 5 days a week working, Festival Bonus, PF, Gratuity, Group Medical Insurance etc as per organizational rules.
Job Location:
Dhaka, Bangladesh.
Apply Instruction:
Interested candidates are requested to send Full Resume with recent Passport Size photo to General Manager, Consumer Testing Laboratories Ltd, a UL company, Novo Tower (Level-7), 270, Tejgaon I/A, Dhaka-1208.
PLEASE MARK YOUR ENVELOP WITH THE POSITION APPLIED FOR.
Or
Application Deadline: August 10, 2018 |