Quality Manager Laboratory and Diagnosis Services

Advancing Universal Health Coverage in Bangladesh Activity

Background:  The Advancing Universal Health Coverage (AUHC) Activity, implemented by Chemonics International, is USAID-funded initiative to assist the goals of the Government of Bangladesh to significantly expand access to safe, affordable and quality health services, while increasing financial protection, particularly of the poor, in support of the Government of Bangladesh’s National Health  Care Financing Strategy (2012-2032), under which Universal Health Coverage is a key priority.

Purpose. The Quality Laboratory and Diagnostic Services, will be responsible for providing technical assistance, strategic direction, compliance quality oversight to all Surjer Hashi Network (SHN) laboratory and diagnosis services to ensure that services offered are of the highest quality and are compliant with local laws, regulations, and standards of laboratory services.  This position reports to the AUHC Director of Quality Assurance and Quality Improvement and works as part of the overall quality team to monitor and improve the quality of services provided by SHN.

Principal Duties and Responsibilities

  • Develop and approach for monitoring the quality of SHN laboratory services.
  • Conduct routine site visits to SHN laboratory and diagnosis centers to ensure that the quality of for services is provided in alignment with national standards for laboratory services.
  • Works with the SHN Medical Director to establish SHN norms and standards for laboratory services.
  • When required, provides on the job training to SHN laboratory staff.
  • Provides guidance regarding the expansion of SHN laboratory and diagnostic services placing an emphasis on training, equipment and technical requirements needed to support an expanded package of laboratory services.
  • Participates in AUHC work plan development
  • Works with other AUHC staff to provide input in AUHC programmatic performance reports
  • Other duties as assigned by the Director of Quality Assurance and Quality Improvement.


  • Minimum of bachelor’s degree in microbiology and MS in Microbiology or medical technology, or another relevant field.
  • Previous experience working laboratory quality systems or programs.
  • Past teaching and training experience is preferred.
  • At least 8 years working in a laboratory. Work in a private laboratory setting preferred.
  • Knowledge of generally recognized standards and principles for laboratory practice in Bangladesh
  • Excellent communication skills, flexibility and ability to multitask
  • Bilingual in English and Bangla
  • Good analytical ability and writing skills
  • Able to travel in the country

Location of Assignment
The location of this assignment is Dhaka, Bangladesh with intermittent travel to the SHN clinics.

Application Instructions. Please submit your CV to: bangladeshauhc@gmail.com by December 09, 2018. Please make the subject of your email: "Quality Manager Laboratory and Diagnosis Services”. Candidates will be reviewed on a rolling basis until the positions are filled; early submission encouraged. No telephone inquiries please. Finalists will be contacted.