Post: Operation Manager - Digital Financial Services

This is a permanent position based in Dhaka with frequent travel to the pilot branches primarily and thereafter anywhere in Bangladesh. He/she is reportable to the Program Head. 

BURO Bangladesh - Digital Financial Services-Micro Borrower Project

Responsibilities:

  • Manages the relationships with various DFS providers, designated donors and technical assistance providers.
  • Takes proactive initiative to partner with competent DFS providers. 
  • Monitors the performance of ongoing DFS pilots. 
  • Troubleshoots various first level on-field operational problems in coordination with the technical team of DFS providers.
  • Conducts the necessary DFS training for the BURO field and head office staffs.
  • Ensures the complete profit and loss (PnL) business scenarios for BURO with the DFS ventures.
  • Designs and executes various on-field DFS campaigns to promote digital financial services among the BURO members.   
  • Designs and produces various marketing and training collaterals in coordination with the project consultants and partnered DFS providers.
  • Develop and present daily/weekly/monthly project activity reports for the senior management team of the project.
  • Conducts and leads regular business meetings with various project stakeholders such as banks, MFS providers, donors and consultants.
  • Ensures various logistics and other support in case of any marketing communication campaigns and training programs from time to time.

Eligibility:

Experience:

  • Minimum 5 years
  • The applicant should have minimum 2 years’ experience in DFS/MFS/Fintech out of total job experience.

Education:

  • Master’s degree in relevant academic field and related professional training.

Competencies:

  1. Pertinent knowledge of digital financial services (mobile financial services and agent banking) in Bangladesh
  2. Sound technical knowledge with handling technical issues.
  3. High degree of personal initiative and motivation and setting personal standards of excellence
  4. Communication skills and proven time management aptitude is essential
  5. Should be fluent in both Bangla and English

Other Requirements:

  • Technical knowledge: Relevant computer and mobile applications.

Age maximum 35 years, could be relaxed for experienced candidate

Salary: Negotiable

Compensation & Other Benefits: As per organization policy (Mobile bill, Tour allowance, Medical allowance, Provident fund, health Insurance, Gratuity, 3 festival bonus(Yearly), etc.)

Apply Procedure:
Please send application mentioning the position in subject line with a recent PP along with a detail CV to job@burobd.org

Application submission deadline 26 October, 2018