Terms of Reference (ToR)

Standard Operating Procedure for Emergency Response BRAC International Head Office

Background and Context

Disasters threaten human life and property in worldwide. It is estimated that some 3 billion people were affected by disasters worldwide in the last decade of the twentieth century alone. The exponentially increasing impact of disasters have made better preparedness and effective response even more necessary.

Since its inception in 1972, BRAC has played a significant role in the humanitarian sector from its rehabilitation efforts for the war-affected in post-independence Bangladesh to its response to the 2015 earthquake in Nepal. From 2008, BRAC consolidated its humanitarian programme to ensure a multi-sectoral approach and inclusive perspective. BRAC’s interventions have spanned across the humanitarian spectrum, covering emergency response, rehabilitation, disaster risk reduction (DRR), and climate change. In 2002, BRAC, as Stichting BRAC International (BI), expanded its programmes to Afghanistan and now operates in eleven disaster- and conflict-prone countries across Asia and Africa.

In the last 15 years, BI has responded to six major disasters globally, including the 2014-16 Ebola outbreak in Liberia and Sierra Leone, the 2010 Haiti and 2015 Nepal earthquake, 2004 Sri Lanka tsunami, and 2010 Pakistan flooding. Recently, BRAC has given a higher emphasis to humanitarian response based on its experience and learning from the Rohingya Crisis response.

Although BI has its direct presence in more than 10 countries, it does not have adequate capacity to provide effective and timely response to emergencies in these disaster hotspots. The scale and extent of disasters has mostly left BI to improvise at the time of emergency due to lack of preparedness efforts. BI does not have available resources and stocks placed at suitable locations in the countries, and the present logistics procedures are not tailored for emergency response. As a result, BI generally starts its response management only once a disaster has struck, resulting in a delayed response. The whole emergency response process requires standardization with available documents to manage emergencies, and testing in advance. Thus BI will be able to provide necessary technical and logistical support to respond to disasters in BI operating countries and direct response management in other locations in the shortest period of time to ensure more effective impact.
The BRAC Humanitarian Programme (BHP), which is dedicated to implementing activities across the humanitarian spectrum, comprises four teams –the Bangladesh Humanitarian Programme, the Humanitarian Crisis Management Programme (HCMP) for the Rohingya crisis response, the BRAC International Emergency Preparedness and Response Programme (EPRP), and the Humanitarian Leadership Academy (HLA) in Bangladesh. The EPRP of BI is responsible for managing emergency responses, building humanitarian capacity of country programmes and integrating disaster risk reduction (DRR) and climate change adaptation (CCA) in the development programmes of all countries.

A Standard Operating Procedure (SOP) for Emergency Response will address these gaps and strengthen coordination between BI HO and its Country Programmes. BRAC International seeks to engage a consultant to prepare a Standard Operating Procedure (SOP) on Emergency Response. It is expected that the consultant will define the feasible protocol within the policy framework of BI and identify the gaps, assess the existing policy and their implementation for effective emergency response. The consultant will prepare an overall SOP but should include the roles and responsibilities of all concerned programmes and units of BI. This document will support efforts in enhancing BI’s humanitarian response capacity and establish synergy with the existing SOP of BRAC Bangladesh.

Qualification and Application procedure

The consultancy shall be led by an independent professional or consulting firm with the following qualifications and experience:

  • At least ten years’ progressive professional experience in conducting emergency response review, with solid experience in preparing SOPs (CVs will be reviewed);
  • Familiarity with global humanitarian architectures, humanitarian response standards, charters, core standards, policies, and strategies;
  • Demonstrated capacity to analyse qualitative data in a systematic way;
  • Demonstrated ability to present complex information in a concise, clear and accessible way;
  • Extensive knowledge of standards and procedures for disaster risk reduction, early warning systems, emergency preparedness and response;
  • Demonstrated experience working with international organizations, Red Cross-Red Crescent movement and relevant stakeholders is an asset for this assignment;
  • Experience collecting data from individuals is considered an asset, but not a prerequisite for applying;
  • Excellent writing skills (in English), and outstanding communication skills;
  • Experience and expertise in carrying out assessment of disaster and emergency response procedure is desirable.
Interested consultant/firm are requested to prepare a Proposal (not exceeding 5 pages) and provide evidence to support claims of knowledge, skills, and experience. The proposal should include any feedback or comments on this ToR, the proposed plan to fulfil the requirements, as well as a financial proposal (budget) for the work. Please clearly mention the daily payment amount, including local consultancy VAT and Tax. In addition, a CV or resume with references (especially from organizations where similar types of task have been carried out), and a writing sample of a similar type of SOP document is requested.

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Proposal submission deadline is on 18th April, 2019 before 2:00 pm.