Position: Assistant Manager - Cargo Sales and Operations

Bengal Airlift Limited, established in 1982 is a one-stop travel, logistics and transportation center for the evolving aviation, tourism, travel and manufacturing industries of Bangladesh. Bengal Airlift works with some of the best international partners as the General Sales Agents (GSA), Passenger Sales Agent (PSA), Freight Forwarding; in addition to Custom Brokerage services, Courier services, Textiles/Garments and other Joint Ventures.

Position Details:

Job Title Assistant Manager - Cargo Sales and Operations Working Hours 9 AM – 5 PM
Job Location Chattogram Weekly Holidays Friday, Saturday (half day)
Job Grade Mid- Managerial Level Type of Contract Permanent
No. of Vacancies 01 Primary Reporting To Manager – Branch Operations, Chattogram

Job Roles and Responsibilities:

Tasks
% of Time Spent
1. Marketing & Sales:
  • Prepare/propose suitable business plans and effective sales strategies to meet sales targets for our freight forwarding business.
40 %
  • Work closely with cargo business development team for competitive pricing that secures customers.
  • Develop new customer base, secure base loads and penetrate the local market to represent the cargo businesses.
  • Make frequent sales calls/visits to all cargo agents/shippers to increase awareness of our products and generate sales leads.
  • Continuously research and monitor competitors' pricing and promotional activity and suggest counter measures to secure businesses.
2. Customer Service/Correspondence:  
  • Deal with all client correspondences (local & foreign) related to cargo operations and escalating any issues to supervisor as and when required.
40 %
  • Ensure timely communications to foreign buyers on all queries related to cargo loading times, cargo clearance, shipment status, etc.
3. Operations:  
  • Support the Branch In-charge in monitoring and ensuring uninterrupted branch operations.
20 %
  • Ensure all documentation from CFS (cargo depot), C&F, Accounts, Sales and Admin are complete and up-to-date. 
  • Provide necessary support in administrative functions: office maintenance, logistics, staff rota, etc. as and when required.

Education Requirements:

  • Minimum Bachelors/Masters in Business/Management from any reputed university

Work Experience:

  • Minimum 4 – 5 years of work experience, preferably in sea and air freight sales and operations.
  • Exposure (familiarity) to clearing and forwarding (brokerage) process.
  • Sufficient knowledge of market leaders, competitors and customers of imports/exports in Chittagong.
  • Hands-on experience in communicating with buyers/clients.

Desired Skills:

  • Ability to Plan and Implement business development strategies
  • Able to work under pressure and flexible in working under different environments
  • Proficient in Business Communication and English Writing/Speaking
  • Strong Negotiation and Interpersonal Skills
  • Team Working & Collaboration with multiple functions
  • Proficient in computer applications, eg. Microsoft Excel, Word, ERP, etc.

Remuneration Information:

Gross Monthly Salary Negotiable
Other Benefits Gratuity, Festival Bonus, Yearly Profit Sharing, Child Stipend, Life and Health Insurance, Travel Allowance, Mobile Allowance, etc.

OR

Interested candidates meeting the above requirements may send their resume to hr@bengal-airlift.com on or before November 19, 2018. Only shortlisted candidates will be contacted for interview.

Website: www.bengal-airlift.com