Established in 2000, Bdjobs.com Limited has been operating the largest online employment exchange of Bangladesh for the last 16 years. www.bdjobs.com is one of the most visited web sites in the country. It is also among the top five (5) most visited job portals in South Asia. Currently the company offers the following position for immediate recruitment.

Job Responsibilities:

• Receive inbound call, email and provide one stop service.
• Answering customer’s technical/general queries.
• Candidate will be well aware of the company’s services/products and price detail.
• S/He will be well aware of the service delivery process and steps.
• Customer Care Executive will attain customer satisfaction and building rapport.

Educational Requirements: Graduation in any subject. Commerce degree will be preferred.

Additional Job Requirements

• Very good communication skill in both Bangla & English.
• Multi-tasking ability, handle multiple tasks simultaneously.
• Able to work under pressure.
• Good sense, judgment and analytical skills to overcome situation.  
• Should have patience and good listening skills.
• Computer proficiency: MS Office Suite, web based software and technical knowledge.
• Ability to quick understanding of customer needs and fulfill the need.
• Familiar with blog, social media web based environment.
• Easy going personality in an inter-departmental collaboration.
• Experience in call center, IT enabled industry will be an added advantage.
• Should be flexible in office timing.
• Only females are allowed to apply.

Job Location: Dhaka

Application Deadline: October 16, 2016

Bdjobs.com Limited
BDBL Bhaban (8th Floor-West), 12, Karwan Bazar C/A, Dhaka - 1215