BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as businesses. Our financial results along with country-best credit rating & multiple best financial report awards reflect our aspiration, transparency and teamwork. While we thrive in the present, we simultaneously invest for future – upgraded core banking system in Finacle 10, first local bank to rollout Oracle ERP, process alignment with best practices and many more. However, this feat of providing a comprehensive range of solutions to its millions of customers would not be possible without our diversified business model and unmatched network of 186 Branches, 448 ATMs, 457 SME Unit Offices, 11 Regional Operations Office and 224 remittance delivery points.

To support its continuous business growth, BRAC Bank is currently looking for ambitious, smart, goal-oriented, enthusiastic individuals for the following position in Distribution Network Division:

Center Manager, Premium Banking

Employment Type: Full Time Employment    
Grade: AVP - FAVP
Job Location: Dhaka, Chittagong


  • Set business strategy for achieving center’s business growth
  • Identify target market and develop new business strategy to enrich the center’s portfolio and peruse growth opportunity.
  • Meeting budget and maximizing the Bank’s earning opportunities
  • Maintain a high quality portfolio
  • Proactive in making/closing potential outbound sales call.
  • To capitalize on cross-sell opportunities
  • Regular monitoring and reporting of RMs & other team members
  • Maintain center’s portfolio and ensure highest level of customer retention
  • Develop and maintain a strong working relationship with the customers to ensure customer satisfaction and loyalty
  • Ensure proper operational process flow in line to internal and external policies and ensure compliance
  • Maintain a strong working relationship with own team and cross-functional team for smooth operations
  • Appraise the performance of the center staffs in a timely and fair manner and ensure safekeeping of the filled appraisal forms.
  • Ensure that the center assets are in proper condition


  • Master’s/MBA degree in Finance, Management, Marketing or Economics from any reputed universities with satisfactory academic track record
  • At least 5 years of experience, preferably in client service/Premium Banking in banking sector
  • Fluency in English and Bengali
  • Good knowledge of local banking laws, regulations, and Negotiable Instrument Act
  • Creative in terms of meeting customer demands with existing products
  • Proactive and driven to achieve set targets and service standards
  • Strong sales experience of banking products.
  • Strong communication, problem solving, and decision making skills to effectively resolve customer and employee issues good interpersonal skill.
  • supervisory and leadership skills required to manage, motivate, and develop employees
  • Ability to work under pressure.


Only short listed candidates will be called for the interview as per recruitment process.

BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

If you are interested to take this challenge, then please 'Apply Online' in to send your Résumé with a recent passport size photograph along with NID number (mandatory)

BRAC Bank does not charge any fee at any stage of the recruitment process.

Please note that BRAC Bank is an equal employment organization. Any form of persuasion will disqualify the candidature.

Application Deadline: March 10, 2019