Vacancy Announcement Ltd. operates the largest online marketplace platform in the country. It operates the most popular online retail mall in the country ( Over 2000 merchants are directly working with the marketplace platform. The e-commerce site lists over 100,000 SKUs (unique products). The company has been founded by founders of Ltd.. It has investment by reputed local and foreign investors.

Position: Customer Care Executive (Evening Shift 4pm- 12 am)

Vacancy: 05

Job Context: Evening Shift 4pm - 12 am

Job Description / Responsibility

  • Receive & make call to the customers.
  • Capable to handle customer queries/complains instantly.
  • Capable to handle Inbound/outbound calls.
  • Collect customer's feedback.
  • Must able to work by shifting & willingly work in Govt holidays.
  • Strong interpersonal and communication skills.
  • Ensure customer satisfaction.
  • Positive attitude and self motivated.
  • Make Report to Supervisor.

Job Nature: Full-time, Contractual

Educational Requirements

  • Graduated from any reputed University in any Discipline.

Experience Requirements

  • at least 1 year(s)
  • The applicants should have experience in the following area(s):
    • Customer Support through Phone, Tele Marketing, Call Centre Supervision/ Management
  • The applicants should have experience in the following business area(s):
    • E-commerce

Job Requirements

  • Age 21 to 26 year(s)
  • Only Male are allowed to apply.
  • Strong interpersonal & communication skill.
  • Computer Literacy is must.
  • Fresher's are encouraged to apply.
  • Experienced candidates will get preference.
  • Ability to navigate through software applications.
  • Responsible, reliable, highly energetic, polite and hardworking, Punctual.
  • Co-operative and challenging mentality to work with team member.
  • Communicate clearly over the phone and demonstrate good listening skills.
  • Must be have excellent communication skill in English.

Job Location: Dhaka

Salary Range: 8,000 -10,000 (Full time), 300 Bdt per day (Contractual)

Other Benefits: As per company policy.

Application Deadline: May 31, 2018