Vacancy Announcement

Ajkerdeal.com Ltd. operates the largest online marketplace platform in the country. It operates the most popular online retail mall in the country (www.ajkerdeal.com). Over 2000 merchants are directly working with the marketplace platform. The e-commerce site lists over 100,000 SKUs (unique products). The company has been founded by founders of Bdjobs.com Ltd.. It has investment by reputed local and foreign investors.

Position: Customer Care Executive (Morning Shift, Only Female)

Vacancy: 05

Job Context: Evening Shift 8 am to 4 pm

Job Responsibilities

  • Receive & make call to the customers.
  • Capable to handle customer queries/complains instantly.
  • Capable to handle Inbound/outbound calls.
  • Collect customer's feedback.
  • Must able to work by shifting & willingly work in Govt holidays.
  • Strong interpersonal and communication skills.
  • Ensure customer satisfaction.
  • Positive attitude and self motivated.
  • Make Report to Supervisor.

Employment Status: Full-time, Contractual

Educational Requirements

  • Graduated from any reputed University in any Discipline.

Experience Requirements

  • At least 1 year(s)

Additional Requirements

  • Age 21 to 25 years (Only Female)
  • The applicants should have experience in the following area(s): Customer Support through Phone, Tel Marketing, Call Center Supervision/ Management
  • The applicants should have experience in the following business area(s): E-commerce
  • Strong interpersonal & communication skill.
  • Computer Literacy is must.
  • Fresher's are encouraged to apply.
  • Experienced candidates will get preference.
  • Ability to navigate through software applications.
  • Responsible, reliable, highly energetic, polite and hardworking, Punctual.
  • Co-operative and challenging mentality to work with team member.
  • Communicate clearly over the phone and demonstrate good listening skills.
  • Must be have excellent communication skill in English.
  • Dhanmondi,Jhigatola, Kolabagan, Farmgate, Tejgao, Khatal bagan, Green road, Pathapath, Kawranbazar, Basundhara City Shopping Mall area, Mohammadpur, Hatirpul area's candidates are encourage to apply.

Job Location: Dhaka

Salary: Bdt 8,000 -10,000 (Full time), 300 Bdt Contractual (Part Time)

Application Deadline: April 04, 2019