ActionAid is a global movement of people working together to achieve greater human rights for all and defeat poverty.


ActionAid Bangladesh is looking for suitable candidates for the following position:

Information Point Assistant

(Female are encouraged to apply)

Project : Sustainable Solutions and Protection for the Rohingya Community in
 Camps 10, 11 and 12 funded by UNHCR
Department : Humanitarian Response
Location of posting          : Cox’s bazar
Types of contract : Fixed term contract
Duration of Contract       : Up to 31 December 2019
Number of position : 6
Salary and benefits      : Monthly Gross Salary will be 31,894/- with other admissible benefits such as medical benefit, group life insurance etc.

Project Summary

Since August 25th, 2017, violence in Rakhine state, Myanmar caused more than 706,000 Rohingya refugees to flee to Bangladesh and settle in the camp setting of Ukhia, Cox’s Bazaar.  ActionAid Bangladesh is working from begging of the influx on humanitarian response focusing on protection, site management, young programme and DRR. ActionAid Bangladesh (AAB) draw lessons from its existing experience on site management and protection activities in the camps and incorporate its global humanitarian signature in all activities.  Since from January ActionAid Bangladesh started Community Based Protection (CBP) project. The project will target 87,199 refugees of camp 10, 11 & 12, situated in Balukhali of Kutupalong expansion site in Ukhia, Cox’s Bazaar. The project will focus on achieving 2 outputs under the CBP objective, Output one will focus on developing a community-based complaints mechanism. AAB will select, train and mentor community outreach members, strengthen community capacity, support to community for removing difficulty accessing services and information, collect information for analysis of community level issues and trends, identify persons with specific needs, provide safe and timely referrals and raise urgent community issues before camp authorities and UNCHR. Besides on, under the output two of the project will focus on developing a Community self-management mechanism to address the high levels of insecurity in camps 10, 11 and 12. Community service groups will be established that represent diverse groups of all ages and abilities. The groups will link in with the community outreach members, responding to the ongoing information and trends raised in the wider community

Key responsibilities include (not limited to)

  • Collect data from actor, camp management and beneficiaries;
  • Assis to coordinate community -based information to ensure consistency and coherence across communities;
  • Assist Information point Manager to identify new information and data requirements to support operations and partners in the region, and support country offices in gathering and sharing this information and data.
  • Support Information point Manager to implement standardized information management policies, data systems and information products across offices within the country operation, including the common operational datasets and fundamental operational datasets.
  • Assist Information Management services such as collect ground level information for further process and analysis, assist Information Point Manager in standard setting and dissemination of information flows.
  • Act as the source of collecting data and other management activities including population estimation, information flows from established systems, movement tracking & standard.
  • Work with team to support the integration of protection into other AAB projects.
  •  Any other required task assigned by the Supervisor.


  • The person holds this position will be directly reportable to Information Points Manger.

Required Educational Qualification and Experiences

  • Minimum Bachelor’s degree in Social Science or in relevant subject area.


  • At least 1-year experience in protection-focused projects.

Required Competencies

  • Strong team player, able to develop and maintain effective working relationships within a distributed and dynamic team.
  • Sensitivity to cultural differences and the ability to work effectively across a wide variety of cultural contexts.
  • Ability to work in a difficult and stressful environment, and to manage/deal with rapid changes to the operating environment.
  • Strong skills in written communication (English & Bengali).
  • Flexible, creative and solution-oriented approach in an innovative environment.
  • Competence with MS Office applications, including Word, Excel and Outlook.

Application instructions
Only those who meet the above requirements are requested to apply following these instructions:

  • Last date of application is Monday, 18 February 2019. Due to emergency, recruitment will be on rolling. The interested candidates are requested to apply before deadline.
  • Please Click Here to submit your application. 

ActionAid Bangladesh aims to attract and select a diverse workforce ensuring equal opportunity to everyone, irrespective of race, age, gender, sexual orientation, HIV status, class, ethnicity, disability, location and religion. Any personal persuasion/phone-call will result in disqualification of candidature.

ActionAid Bangladesh has a non-negotiable policy of ZERO TOLERANCE towards child abuse, exploitation and child labor and expects all employees to abide by the Child Protection Policy of ActionAid Bangladesh.                                                    Find us also in Facebook and Twitter for regular updates!