Career Opportunity at Kumudini Handicrafts

Kumudini Handicrafts is a concern of Kumudini Welfare Trust which is one of the oldest and largest charity organization in Bangladesh. The core essence of Kumudini Handicrafts is associated with the belief of women empowerment since the inception of our Brand. Our vision of a world fueled by the power of women runs on the foundation that every purchase and every action has to be backed by a meaningful output. Kumudini Handicrafts is a fair trade brand which ensures every purchase backs a social cause through our welfare trust. We have always stayed in touch with our roots to uphold our rich traditions through our sophisticated designs while maintaining great quality. Kumudini Handicrafts invites applications for the following position:

Position: Sr. Manager / Manager Retail Operations

Job Description / Responsibility

  • Assist and develop Kumudini Handicraft’s retail operational strategy and implement retail business plan to achieve yearly target
  • Generate ideas about future retail activities to ensure a cutting edge strategy, maintain up to date knowledge / standard of the market place, competitors and trends.
  • Ensure perfect operations of ecommerce business, regular updating the products, order management and create customer pull in website.
  • Ensure best customer experiences at outlets by developing, leading and motivating team members with on and off job training.
  • Taking right marketing and promotional activities to ensure customer footfall within the outlets and ecommerce site.
  • Assisting the outlets staff for proper visual merchandising, event based product visibility to ensure maximum selling and customers satisfactory work experience.
  • Analysis and guiding outlet manager to prepare proper customers’ needs based products requisition and ensuring timely product availability at outlets by smart liaison with factory.
  • Liaison with others departments to ensure effective support for the outlets.
  • Maintain operational communications with the outlets and take decision on matters relating to the day to day operations.
  • Monitor outlet operational expense against plan, conduct outlet audits to assess individual outlet performance and prepare report to take corrective actions.
  • Coordinate and management outlet inventory through proper channels, keeping inventory records up to date and development of process and system.
  • Conduct frequent outlet visit & monitor outlet operations as well as ensure required visit with factory even suppliers based on the need of the operations.
  • Compile monthly report on outlet operational issues, conservation report, average sales per ticket, and customer complaints proposing corrective actions.

Educational Requirement

  • Master in any discipline from any recognized university (Master in operation management will be given preference).
  • 3rd division / class/ CGPA below 2.0 in any academic examinations will not be considered.

Experience Requirements

  • 5-8 years job experience in retail operations.
  • The applicants should have experience in the following area(s): Garments, Fashions house, Retail chain shop.

Additional Jjob Requirements

  • Age not more than 45 years.
  • Must have excellent leadership, communication, analytical, problem solving, decision making and presentation skills.

Salary and Benefits

  • Negotiable.

Job Location

  • Dhaka.

Apply Instruction:

Send your CV to the email: manik.sarker@kumudini.org.bd

Application Deadline: 20 April, 2019